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Loop has been great with helping us save time with refunds and exchanges. Wendy is super helpful and informative if we have any questions!
We’re delighted to hear that Loop has been a time-saver and that Wendy has been so helpful💙
Your feedback is greatly appreciated—thank you!
Quick integration process initially but always improving and releasing new features to improve all aspects of the customer experience. Excited to try the new exchange tracker and exchange shop on site credit features.
Thank you for the positive feedback! 💙⭐️
We're thrilled to hear that you found the integration process quick and are excited about our ongoing improvements.
We appreciate your support!
Loop has been great! It has greatly improved our customer experience since implementing it. In addition it has drastically lessened the work load on our customer service department. Allowing the team to respond to tickets much faster without being so bogged down dealing with returns and exchanges. Highly recommend!
Thrilled to hear that Loop has made such a positive impact on your customer service team. We greatly appreciate your support 💙⭐️
Thanks for sharing your experience!
Loop Returns and Exchanges' support team is great to work with! Always responsive and super helpful, not to mention friendly! Rece is awesome to work with!
Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!
Working with Loop has been great so far! The app integrates seamlessly with the other platforms we utilize. The analytics have been very helpful for our business. Our Merchant Success representative has been super diligent in providing support and assistance. Would definitely recommend the platform to others!
We appreciate your ongoing support over the years! Thanks for taking the time to leave this thoughtful review 💙
Loop has been a reliable and trusted partner for several years, consintently demonstrating a commitment to innovation in their product offerings while taking our feedback into consideration. Their support team is very responsive and prompt in addressing our inquiries. Their dedicated MSM's have made it clear that our growth and customer experience is their top priority!
We love hearing from our long-time partners! 💙 Thanks for this insightful review!
I have been using Loop for a little over three years as a Customer Service Associate. It is one of the easiest apps to use and it has been very reliable.
Thank you for being a long-time customer and for taking the time to leave us this kind review!
Very easy platform to navigate with helpful insights. Automates the return/exchange process which frees up time for our team to better help customers with other issues. Responsive and thoughtful assistance when called upon as well!
Thank you for sharing your experience with Loop! 🙌
CX is very responsive and quick to help!
Thank you for sharing! 🤩
Loop has been extremely helpful in simplifying our return process. The app is very user friendly and straight forward. Loop has saved our team countless hours by allowing us to implement an automated return process. Their support staff is also excellent. Can't recommend them enough!
Absolutely love hearing how we've saved your team countless hours! Thanks for leaving this review!