评论 (186)

整体评分
4.5
每个评分等级的数量
  • 85% 的评分是 5 星
  • 4% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 7% 的评分是 1 星
2021年12月3日

We just are onboarding Loop and so far so good!
Everything from our first meeting with our rep, Johnny, who really explained Loop in the most engaging way, to the initial phases have been exactly what we wanted. Effortless, simple and accessible!

Naked Sports Innovations
美国
大约23小时 人在使用应用
2023年7月31日

This company is very difficult to deal with, don't expect to have this app up and running quickly. I started the process with them and after 7 days I couldn't even get a straight answer on pricing from them let alone the app up and running. they wouldn't let me just select the $29 plan as advertised on the app page and get up and running.

kristinmagrit
澳大利亚
6天 人在使用应用
2023年9月7日

Once you "install" the app, you can't even try it. Instead, they force you to do a Zoom call and the link to book a call didn't even work.
Pricing is not transparent at all, they have a subscription fee and a cost per return.
The usage fees aren't displayed on their website or mentioned on the Shopify app store page.
They only integrate with Shopify, so you won't be able to use Loop if you have any plans to change your e-commerce platform.

They only do 12-month minimum contracts.

1. Misleading marketing
2. No free trial
3. Opaque pricing

Too many red flags for me.
I'm shocked Shopify would even approve this app.

SYRON GOLF
美国
2天 人在使用应用
Loop已回复 2023年11月1日

Thank you for leaving this review and sharing your concerns- all of this feedback is heard and has been relayed to our team. Our top priority is ensuring everyone has a great experience with us and I am sorry to hear you feel this was not the case.
We genuinely believe that if you choose to become a customer in the future, you'll find our platform to be a valuable asset for your business. Someone will reach out if you are open to discussing this further.

2024年10月28日

Nominal
美国
3年多 人在使用应用
Loop已回复 2024年11月4日

Thank you for the 5 ⭐️'s!

2024年11月7日

Pacas, Inc.
美国
大约1年 人在使用应用
2024年3月8日

LUNA Sandals
美国
大约5年 人在使用应用