评论 (295)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 6% 的评分是 1 星
2025年3月24日

Getting to learn the product, so I will be in a better position to provide feedback in the near future.

TONA Activewear
美国
大约2年 人在使用应用
Loop已回复 2025年4月8日

Welcome aboard! 👋 We’re excited to have you and can’t wait to hear your thoughts as you get more familiar. Reach out anytime, we’re here to help every step of the way!

2024年8月8日

Loop Returns & Exchanges allowed us to significantly improve our customer's experience when something they bought didn't work out. Making it easy for them to return and exchange coupled with upsell and revenue retention elements is a win-win for both our customer and our company's bottom line. We've been able to keep our return rate low, while be easy to do business with.

Drake Waterfowl
美国
2年多 人在使用应用
Loop已回复 2024年8月29日

Thank you so much for your thoughtful feedback! ⭐️

We're thrilled to hear that Loop has helped enhance your customer experience while supporting your business goals. Excited to continue being a part of your success 💙

2024年11月5日

Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.

Section 119
美国
大约4年 人在使用应用
Loop已回复 2024年11月7日

Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep everything running smoothly, and it’s fantastic to know we’ve succeeded in that for you!

2025年2月28日

Rece was AWESOME! He went above and beyond for me and I am very grateful. His response was prompt and very insightful. I appreciate it a lot! He is definitely a gem and deserves a raise and promotion!

A Ma Maniere
美国
12个月 人在使用应用
Loop已回复 2025年4月8日

Rece is truly a gem 💎 and we’re so glad he made your experience with Loop great! Thank you for sharing the love!

2024年11月4日

I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!

ILIA Beauty
美国
3个月 人在使用应用
Loop已回复 2024年11月7日

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to provide timely and detailed support, and we appreciate you taking the time to share your feedback!

2024年11月25日

We’ve been using Loop Returns for over a year now, and we couldn’t be happier with the experience. The platform is incredibly user-friendly, making it seamless for our customers to process returns. The Loop team is always ready to assist, accommodating all our requests with exceptional responsiveness and support. Overall, Loop has significantly improved our return process, enhancing customer satisfaction and operational efficiency. Highly recommended!

Terijon.com
美国
1年多 人在使用应用
Loop已回复 2024年12月10日

We’re thrilled to hear Loop has made such a positive impact on your returns process and customer satisfaction! 🤩💙
It’s been a pleasure partnering with you over the past year—here’s to continued success!

2025年4月23日

They were very helpful.

Bryr Studio
美国
1年多 人在使用应用
Loop已回复 2025年6月13日

Thanks for taking the time to leave a review! We’re glad we could help, always here when you need us 💙

2025年4月9日

Great app! Makes handling customer returns easy!

TiScrubs
美国
1年多 人在使用应用
Loop已回复 2025年6月13日

Music to our ears 🎶 Thanks for the love, glad to hear Loop’s keeping your returns easy and stress-free!

2025年2月3日

Great customer support! They always get back to me soon with a solution!

SILCA
美国
10个月 人在使用应用
Loop已回复 2025年2月12日

Thanks for your review! We’re so glad our support team could provide quick and effective solutions for you ⭐️

2025年2月20日

LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.

Rosie Assoulin
美国
4个月 人在使用应用
Loop已回复 2025年2月28日

We love hearing that Loop has helped make your returns and exchanges stress-free! Our team is always here to help, and we appreciate your review 💙