評論 (243)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2024年10月30日

We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.

Loop Return’s team goes above and beyond with their ...

The Adventure Challenge
美國
使用應用程式 2年多
Loop 已回覆 2024年11月4日

Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled ...

2024年11月13日

Great support and great tool

WRK
美國
使用應用程式 4個月
Loop 已回覆 2024年11月18日

Thank you for the 5 ⭐️'s!
We’re so glad to hear that you’re happy with both our support and the tool.

2024年11月7日

Emma is always so helpful and very friendly.
very responsive to emails, never have to wait a long time to get an answer :) Thank you!

French Dressing Jeans Inc.
加拿大
使用應用程式 6個月
Loop 已回覆 2024年11月18日

Thank you for taking the time to leave a review! 🤩🙌
Emma is an amazing part of our team, and we’re so happy to hear that her responsiveness and helpfulness are making a ...

2024年11月1日

Really helpful support. Was really easy to find help and my issue was responded and dealt with in a very timely manner.

Surprizeshop
英國
使用應用程式 9個月
Loop 已回覆 2024年11月4日

We love to help and make things simple for our merchants! Thanks for the review 💙⭐️

2024年11月4日

I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!

ILIA Beauty
美國
使用應用程式 3個月
Loop 已回覆 2024年11月7日

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to ...

編輯時間:2024年11月18日

*Edited review after resolution.

I faced a lot of issues onboarding Loop, and it took over a month. But now it's up and running, and it's a helpful tool for our brand. I still feel support was lackluster until I really put the screws on them. But they figured it out eventually.

Compared to what else is available, they're a top option.

Project Ratchet
瑞典
使用應用程式 大約1個月
2024年10月3日

Great app! Easy for our customers to use and their customer service is very helpful and responsive.

invisaWear®
美國
使用應用程式 接近4年
Loop 已回覆 2024年10月15日

Thanks so much for the review! 💙⭐️

We're happy to hear the app is working well for your customers, and that our team has been able to provide the support you need.

2024年10月16日

We didn’t even get the chance to become Loop’s customer or fully test their system. After a phone meeting with one of their sales reps, we were promised a demo first thing Monday morning. However, two weeks passed with no word from them, and we had to reach out ourselves to get things moving again. When we finally received the demo, it was extremely limited, allowing us to test only a few ...

Remlagret.se
瑞典
使用應用程式 4個月
Loop 已回覆 2024年10月18日

We sincerely apologize for the frustration and inconvenience you experienced.

At Loop, we hold ourselves to a high standard, and it’s clear we didn’t meet that in your case. ...

2024年10月2日

Great team to get your onboarded. Has made for a better experience for our customers, and simplified processes internally.

BOGG BAG
美國
使用應用程式 6個月
Loop 已回覆 2024年10月15日

We appreciate the feedback! 💙🙌

We're so glad our team could help streamline your processes and elevate your customer experience.

2024年9月10日

First, let's talk experience:

- Loop has had THE best enterprise onboarding experience we've had. Their multi-collaboration tool made implementation a breeze, despite having to rope in multiple external teams (email, devs, CS, etc). Everything was laid out in explicit detail, with step-by-step guides and time estimates as well. I wish every company were as organized as Loop's onboarding process. ...

Kate Hewko
美國
使用應用程式 8個月
Loop 已回覆 2024年10月2日

Thank you for the glowing review! ⭐️💙

We’re thrilled to hear the onboarding process went smoothly and that our team was there to support you every step of the way. Equipping ...