Exchange for anything
Loop's exchange portal drives more retained revenue, more repeat purchases, more positive reviews – and fewer refunds.
Automate your return policy
Take back your time: our branded returns portal handles return requests with the automation you define.
Simplify return shipping
Connect your Shopify Store seamlessly to the physical world. Return products to warehouses, vendors, donation centers, and repair centers.
Acerca de Loop Returns
The Shopify Returns app you can rely on
Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns. Our software is designed for growing Shopify & Shopify plus stores.
By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers.
Dedicated Returns Portal
Give customers the best customer experience with an always-on returns page. Manage returns automatically as the Loop returns portal enforces your policy automatically.
The front-end experience is simple. The back-end is loaded with features to help you create the ultimate returns experience. For customers, the returns process is simple & effective - keeping them engaged & happy with your brand.
Complete Returns Automation
Loop lets you control how and when returns get approved. You may decide certain events trigger automatic approval (like an item getting dropped at the post office). And you may decide higher-risk transactions, like refunds, must be manually inspected first.
No matter the number of returns, your customer support team can relax knowing returns are processing in the background with ease.
Customers can seamlessly swap their products for any new variant. Loop will place the new order within Shopify, triggered by return package movements. Smooth for the customer and totally hands-free for you. Customer service just got a whole lot easier.
Fully-Branded Return Management App
Design a returns system that looks and feels just like your brand. With Loop, you can create a customizable returns & exchanges application, adaptable to your business rules and policies.
Plus Everything Else
- Gift cards / Store credit
- Return label generation
- Automated returns center
- Email notifications
- Customizable return reasons
- Advanced reporting suite
- Final sale, exchange only consideration
- Smarter discount accommodation
- Adjustable handling fee
- Style customization
- Configurable return windows
Se integra con
- and dozens more
For growing brands on Shopify that saves time and money. $59/month up to 1,000 returns per year
The core experience that saves time, reduces costs, and retains revenue. Starting at $200/month
The experience that retains and generates revenue, delights your customers, and increases LTV. Starting at $415/month
* Todos los cargos se facturan en USD.
** Los cargos recurrentes, incluidos los costos mensuales o los cargos basados en el uso, se facturan cada 30 días.
La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.
Reseñas más recientes
We use Loop to handle all of our Returns and it has been incredibly helpful to have an automated, simple to use and insightful platform to process returns and exchanges and give us in depth data to help drive product enhancements and changes
Princess Polly USA
I can't say enough positive things about the Loop Return platform, it integrates seamlessly with Shopify, has several pre-built 3rd party integrations, and importantly enough the user experience of the platform is super simple for our entire CX team. Beyond the platform itself, the team at Loop is top-notch! Everyone we've encountered and worked with has been amazing and super helpful. Our account team at Loop always goes the distance (and sometimes beyond!) for us and they are always ready and more than willing to jump into and understand the details of our business processes to ensure that our customers are always having the best possible return experience every step of the way! We consider the Loop team as a true extension of our team here at Princess Polly.
Really impressed with the returns solution by Loop, we've automated our returns system that took a huge workload off our CS teams but also if there are any issues they are super responsive with a solution. Plus they have integrations with many companies to help you in further areas.