Loop Returns & Exchanges

Loop Returns & Exchanges

A partire da $29/mese
Valutazione (4,6)
Recensioni
Sviluppatore

Elementi chiave

Popolare tra le attività come la tua
  • Con sede negli Stati Uniti
Ideale per il tuo negozio
  • Funziona con i temi più recenti

Informazioni sull’app

Lanciata

27 maggio 2021

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Resi e cambi

Funziona con

Shopify POS, Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, Shiphero

Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty.

Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. Loop's returns solution is customizable to address your brand's specific needs at every stage of growth. We've helped brands like Princess Polly, Allbirds, and Marine Layer improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop.

Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. Loop's returns solution is customizable to address your brand's specific needs at every stage of growth. We've helped brands like Princess Polly, Allbirds, and Marine Layer improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. altro
  • Optimize return costs with Workflows, Logistics, Point of Sale, and more
  • Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
  • Protect against return fraud using Workflows, Custom Rules, and Blocklists
  • Provide a premium experience with at-home pickup and simple, self-serve returns
  • Build confidence with Tracking and learn about shopper behavior with Insights

Prezzi

Starter

$29/mese

  • 1 Destination, 1 Policy
  • Variant Exchanges
  • Auto Return Approval
  • Dynamic Fees
  • Gift Receipts
  • Store Credit
  • Negotiated Rates
  • More at link below

Essential

$163/mese

  • Full Starter plan, and
  • Unlimited destinations
  • Unlimited return policies
  • Dynamic fees
  • Printerless returns
  • Optional Add-Ons
  • More at link below

Advanced

$373/mese

  • Full Essential plan, and
  • Unlimited destinations
  • Store credit incentive
  • Shop Now
  • Bonus credit
  • Optional Add-Ons
  • More at link below

Starter

$29/mese

  • 1 Destination, 1 Policy
  • Variant Exchanges
  • Auto Return Approval
  • Dynamic Fees
  • Gift Receipts
  • Store Credit
  • Negotiated Rates
  • More at link below

Essential

$163/mese

  • Full Starter plan, and
  • Unlimited destinations
  • Unlimited return policies
  • Dynamic fees
  • Printerless returns
  • Optional Add-Ons
  • More at link below

Advanced

$373/mese

  • Full Essential plan, and
  • Unlimited destinations
  • Store credit incentive
  • Shop Now
  • Bonus credit
  • Optional Add-Ons
  • More at link below

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

125 recensioni

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
8 dicembre 2023

We've been on the platform for 2 months and have had a great experience so far. Although onboarding was quick due to our previous platform provider shutting down and have to do a quick transition, now that we are fully onboarded we have found it very beneficial. The features loop offers for the customer and also internally for reporting is extremely useful and easy to see ROI.

Electric Picks Jewelry
Stati Uniti
3 mesi di utilizzo dell’app
Loop ha risposto 13 dicembre 2023

Thanks for sharing your positive experience with Loop! We love hearing your feedback on our features and the ease of seeing ROI!

31 gennaio 2024

We considered several different apps to handle product returns, but Loop Returns checked all the boxes for us. The integration with Shopify was easy and the customizability of the platform allowed us to tailor the customer experience. The onboarding was great and our specialist was quick to provide assistance and support as needed to get us up and running right away. Highly recommended.

7 TERRA
Stati Uniti
19 giorni di utilizzo dell’app
Loop ha risposto 12 febbraio 2024

Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to continuing to support your business 🙌

1 novembre 2023

Loop has been great for us. We've fully automated our returns process which is a win-win for our support team and our customers. Every month, we review the Return Reasons reports to see how we can improve our products, website, and marketing.

Tortuga
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Loop ha risposto 6 novembre 2023

Thank you for taking the time to leave this review and for sharing these kind words! We love hearing how you are taking advantage of the Return Reasons reports 🙌

7 novembre 2023

We've been on the platform for almost a year and could not be more pleased. We had been on an alternative platform previously but due to several shortcomings and account reporting issues we elected to look at alternatives. We shopped over 3 leading platforms and ultimately selected Loop and could not have been more pleased. The onboarding process was extremely smooth and really fast. The platform was very intuitive and we were able to complete most of the configuration ourselves but the support and responsiveness of the Loop team really made the process seamless. The feedback from our customers is extremely positive and the return / exchange process is frictionless. Thank you Loop.

Sunday Swagger
Stati Uniti
9 mesi di utilizzo dell’app
Loop ha risposto 9 novembre 2023

This is music to our ears! Thank you for sharing these kind words. We love hearing about your smooth onboarding experience, how intuitive you find the platform, and the positive feedback you're getting from your customers 🙌 We're excited for a great future together!

30 ottobre 2023

We have been really unhappy with this app. We have zero support. When you send a support ticket, it may take days for them to get back to you, if they get back to you at all. They will not call you or schedule a meeting if there is an issue, so instead, it becomes days' worth of emails back and forth and a waste of valuable time. We find it glitchy and not user-friendly and not worth the money.

Holistic Habitat
Stati Uniti
Oltre un anno di utilizzo dell’app
Loop ha risposto 1 novembre 2023

Thank you for providing these feedback- we're very sorry to hear about your experience. This doesn't align with the level of service we aim to provide. We're actively addressing these issues and have made your MSM aware.

Informazioni sull’app

Lanciata

27 maggio 2021

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Resi e cambi

Funziona con

Shopify POS, Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, Shiphero

Sviluppata da Loop

Informazioni su Loop

Valutazione media: 4,6

Crea app per l’App Store di Shopify da 3 anni

PO Box 16250, Columbus, OH, 43126, US

Assistenza

Invia un messaggio

support@loopreturns.com

Questo sviluppatore non offre assistenza diretta in Italiano.