Loop Returns & Exchanges
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Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty.
Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands internationally improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop.
- Optimize return costs with Workflows, Logistics, Point of Sale, and more
- Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
- Protect against return fraud using Workflows, Custom Rules, and Blocklists
- Provide a premium experience with at-home pickup and simple, self-serve returns
- Build confidence with Tracking and learn about shopper behavior with Analytics
- Populært blant butikker som din
- Basert i USA
- Høydepunkter
- Bruk direkte i Shopify-administrator
- Fungerer med de nyeste temaene
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Shopify POS
- Butikkens kasse
- Gorgias
- Klaviyo
- Shiphero
- NetSuite
- Attentive
- Global-E
Kategorier
Returalternativer
Returadministrasjon
Priser
Offset
Gratis
- Returns software
- US return shipping labels
- Return Bars
- Advanced features
- Package protection
- More at link below ↓
Essential
$155 / måned
- Unlimited destinations
- Automated return policies
- Carrier rate shopping
- Workflows
- More at link below ↓
Advanced
$340 / måned
- Full Essential plan, and
- Shop Now
- Instant exchange
- Bonus credit
- Fraud prevention
- More at link below ↓
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (280)
We've had a positive experience working with Loop Returns, particularly when it comes to customer support. We recently needed assistance configuring return tags across multiple Shopify instances, and the process was handled quickly and clearly.
✅ Highlights:
Responsive Support: Our inquiry was acknowledged and resolved within the same business day — a big plus when coordinating system-wide tagging.
Tag Configuration: We wanted the "LoopExchange" tag applied to all exchange orders across five regional stores (DK, DE, SE, NO, EU). The support team confirmed the setup promptly and ensured it was deployed.
Clear Communication: The representative (Ninthuga) explained how tagging works, including that the system already applies LE:Exchange to original orders that receive an exchange outcome. This level of transparency helped clarify things for us.
️ Value-Add: Being able to tag return and exchange orders systematically helps us keep warehouse processes clean and consistent — especially with RFID and stock separation in place.
Overall, Loop continues to deliver on both platform functionality and reliable merchant support.
Wonderful app and even better customer service! We have been using Loop Returns for a little over a year and it has made our lives SO much easier.
I've had a few times where i have contacted Loop for support, and i must say all the staff are super friendly and quick to resolve any issues.
I have recently been in touch with Emma Pennington a few times, and she is brilliant! Nothing is too much trouble for her and she is very patient and understanding too.
I highly recommend Loop!
I would say the customer service is the best part of working with Loop Returns. As a small business, you can feel like a jack of all trades but a master of none. The support we have had from Loop Customer Support team has helped us build the confidence we need to start feeling like a master of Loop Returns!
Loop makes our return process seamless for both clients and our team. Not to mention, reliable and kind customer service as well.
Brukerstøtte
Appstøtte levert av Loop.
Ressurser
Lansert
27. mai 2021
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Vis personopplysninger:
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