Loop Returns & Exchanges
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Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty.
Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop.
- Optimize return costs with Workflows, Logistics, Point of Sale, and more
- Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
- Protect against return fraud using Workflows, Custom Rules, and Blocklists
- Provide a premium experience with at-home pickup and simple, self-serve returns
- Build confidence with Tracking and learn about shopper behavior with Insights
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- Höjdpunkter
- Populär bland företag i USA
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Shopify kassasystem
- Kassa
- Gorgias
- Klaviyo
- Shiphero
- NetSuite
- Attentive
- Global-E
Kategorier
Returalternativ
Priser
Offset
Gratis
- Leverage consumer-paid returns to fully cover software + return shipping. All of Loop's best functionality.
Essential
$155 /månad
- Unlimited destinations
- Automated return policies
- Carrier rate shopping
- Workflows
- More at link below
Advanced
$340 /månad
- Full Essential plan, and
- Shop Now
- Instant exchange
- Bonus credit
- Fraud prevention
- More at link below
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (217)
Received excellent customer service from Rece! I reached out on NYE expecting someone to get back with me in a few days, and was surprised when I got a response back right away! Rece was so helpful and had already taken the necessary steps needed! By the time I saw the response the issue was resolved and there were only a few things I needed to do on my end to finalize things. Needless to say it was an amazing support experience.
Thank you for the fantastic review 💙 We’re so happy Rece could help you promptly and get everything sorted quickly- even on NYE! We appreciate you taking the time to share your experience.
Loop's system is great, but it's the people that make the experience phenomenal. Almost every email I send is always due to me not understanding something and within minutes I get a response. Everyone is knowledgeable and helpful, thank you for the service that you provide!
We’re so glad to hear that our team has been able to provide the support you need 🙌
It’s our goal to be as helpful and responsive as possible, and we appreciate you recognizing our efforts. Thanks for choosing Loop! 💙
LOOP is an excellent tool for our company to manage returns and exchanges. While the features are impressive, what really stands out to me is their customer support. I truly appreciate working with their team— they are not only knowledgeable but also consistently approachable and eager to help with any issues.
Thank you for your thoughtful review 💙⭐️
We're thrilled that Loop has been a valuable tool for your business and that our support team has made such a positive impression. We're always here to help!
Loop helps us to provide an automated process for our customers to process returns, exchanges and warranties, without waiting for reps to be live. I love that Loops links seamlessly with Shopify and their 'Shop Now' feature prompts customers to increase their spend with us when exchanging for new products. We are also always assisted by our Loop rep when needed.
Thank you for the wonderful feedback! We’re happy to hear that our team is providing the support you need—it's always our goal to make your experience as smooth and efficient as possible 💙
I would recommend LOOP to other individuals and companies. We have been using Loop for over 2 years now and each year new updates are made that are very helpful and their support team is excellent. Just recently had a rare issue with our shipping labels generating and the support staff was able to locate and help us resolve the issue within days.
Thank you for taking the time to share your experience 💙
We’re thrilled to hear that the updates and improvements have been helpful, and we’re so glad our support team was able to quickly resolve the issue with your shipping labels. It’s always our priority to provide top-notch support!
Support
Support på appen tillhandahålls av Loop.
Resurser
Lansering
27 maj 2021
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy .
Se personuppgifter:
Kunder, butiksägare
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Kunder
Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem, sökbeteende, kund-ID-cookie
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Butiksägare
Namn, e-postadress, telefonnummer, fysisk adress
Se och redigera butiksuppgifter:
Kunder, produkter, ordrar, rabatter, presentkort, butiksanalyser, Webbshop
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Redigera kunder
Sökbeteende or konsumentdata
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Redigera produkter
Inventering, produkter, publikationer av produkter på försäljningskanaler, or produktserier
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Redigera ordrar
Tilldelad distribution, orderutkast, orderdistribuering, distribution hanterad av handlare, orderändringar, alla orderuppgifter, returer, leveransinformation, or tredjepartsdistribution
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Se och synkronisera rabatter
Rabattkoder och kampanjer
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Redigera presentkort
Presentkort
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Redigera butiksanalyser
Pixlar
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Redigera din webbshop
Betalningssida
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Redigera andra data
Platser, Shopify Markets-inställningar, or prisregler
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