Loop Returns & Exchanges

Loop Returns and Exchanges work great with our Shopify store. I have received nothing by great customer service while they helped onboard us to the Offset program and anytime I have an issue they not only respond quickly but actually help and do things like pre-build the workflow for what I need vs just sending links for me to figure it out on my own. I highly recommend Loop.

Loop has helped our company streamline our customer return processes, saving us a significant amount of time and money. Also, they are always adding to and improving their offerings, which continue to add to the value we get from using Loop. Lastly, their customer service team is fantastic and quick to help answer our questions.

We've had a positive experience working with Loop Returns, particularly when it comes to customer support. We recently needed assistance configuring return tags across multiple Shopify instances, and the process was handled quickly and clearly.

Highlights:

Responsive Support: Our inquiry was acknowledged and resolved within the same business day — a big plus when coordinating system-wide tagging ...

Wonderful app and even better customer service! We have been using Loop Returns for a little over a year and it has made our lives SO much easier.

I've had a few times where i have contacted Loop for support, and i must say all the staff are super friendly and quick to resolve any issues.

I have recently been in touch with Emma Pennington a few times, and she is brilliant! Nothing is too much trouble for her and she is very patient and understanding too.

I highly recommend Loop!