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Highlights
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Based in United States
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Works with the latest themes
About this app
Launched
May 27, 2021
Languages
English
Categories
Returns and exchangesWorks with
Shopify POS, Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, ShipheroAutomate your returns management to reduce costs, retain more revenue, and drive customer loyalty.
Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We've helped brands like Princess Polly, Allbirds, and Marine Layer improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. *March promo!* Excludes Starter. Sign up by 3/31 and pay no per-return fees through 5/31! Terms and conditions apply.
- Optimize return costs with Workflows, Logistics, Point of Sale, and more
- Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
- Protect against return fraud using Workflows, Custom Rules, and Blocklists
- Provide a premium experience with at-home pickup and simple, self-serve returns
- Build confidence with Tracking and learn about shopper behavior with Insights
Pricing
Starter
$29/month
- 1 Destination, 1 Policy
- Variant Exchanges
- Auto Return Approval
- Dynamic Fees
- Gift Receipts
- Store Credit
- Negotiated Rates
- More at link below
Essential
$163/month
- Full Starter plan, and
- Unlimited destinations
- Unlimited return policies
- Dynamic fees
- Printerless returns
- Optional Add-Ons
- More at link below
Advanced
$373/month
- Full Essential plan, and
- Unlimited destinations
- Store credit incentive
- Shop Now
- Bonus credit
- Optional Add-Ons
- More at link below
Starter
$29/month
- 1 Destination, 1 Policy
- Variant Exchanges
- Auto Return Approval
- Dynamic Fees
- Gift Receipts
- Store Credit
- Negotiated Rates
- More at link below
Essential
$163/month
- Full Starter plan, and
- Unlimited destinations
- Unlimited return policies
- Dynamic fees
- Printerless returns
- Optional Add-Ons
- More at link below
Advanced
$373/month
- Full Essential plan, and
- Unlimited destinations
- Store credit incentive
- Shop Now
- Bonus credit
- Optional Add-Ons
- More at link below
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
140 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for simplifying the return and exchange process, with its integration with Shopify and automation capabilities increasing efficiency. The "Shop Now" feature and flexible exchange options are noted for their revenue-boosting potential. Merchants also value the insightful analytics, customization options, and responsive customer support. The smooth onboarding process and the app's commitment to innovation and continuous improvement are also well-regarded.
We considered several different apps to handle product returns, but Loop Returns checked all the boxes for us. The integration with Shopify was easy and the customizability of the platform allowed us to tailor the customer experience. The onboarding was great and our specialist was quick to provide assistance and support as needed to get us up and running right away. Highly recommended.
Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to continuing to support your business 🙌
We've been on the platform for 2 months and have had a great experience so far. Although onboarding was quick due to our previous platform provider shutting down and have to do a quick transition, now that we are fully onboarded we have found it very beneficial. The features loop offers for the customer and also internally for reporting is extremely useful and easy to see ROI.
Thanks for sharing your positive experience with Loop! We love hearing your feedback on our features and the ease of seeing ROI!
Loop has been great for us. We've fully automated our returns process which is a win-win for our support team and our customers. Every month, we review the Return Reasons reports to see how we can improve our products, website, and marketing.
Thank you for taking the time to leave this review and for sharing these kind words! We love hearing how you are taking advantage of the Return Reasons reports 🙌
About this app
Launched
May 27, 2021
Languages
English
Categories
Returns and exchangesWorks with
Shopify POS, Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, ShipheroBuilt by Loop
About Loop
4.7 average rating
3 years building apps for the Shopify App Store
PO Box 16250, Columbus, OH, 43126, US
Support
Send a messagesupport@loopreturns.com