Recenze (377)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. únor 2022

Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.

XTRAGPS
Kanada
Doba používání aplikace: 8 měsíci
Vývojář Loop Solutions Inc odpověděl 27. červen 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!

Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

Datum úprav: 15. červen 2023

Amazing team that will help you grow your business! They were always responsive when I need them and very professional

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Review update - June 6th 2023,

I am absolutely thrilled with the incredible assistance I received from the Loop team. I can honestly say that I have never experienced such remarkable support from any other company before. From the moment I reached out to them, they went above and beyond to help me with my website.

My customers had been reporting that the subscription button was missing since the beginning, and initially, I didn't realize that I hadn't enabled it. Upon further investigation, I discovered that my custom theme was causing the button to not appear due to coding issues. This is where Loop came to my rescue.

Their support was exceptional, as they provided prompt and helpful responses over email and even connected with my website to identify the problem and find a solution. Despite facing challenges with customizing the theme, the previous company I consulted claimed it couldn't be done. However, the Loop team never gave up on me. They continued to work diligently and customized a code specifically for my website, ensuring that the subscription button would function flawlessly for my valued customers.

Their dedication was truly unwavering, and they persisted until the task was completed successfully. I cannot express enough gratitude for the outstanding support I received from Loop. They have set a new standard for customer service, and I am incredibly grateful for their unwavering commitment.

The Mister Brewer
Kanada
Doba používání aplikace: 8 měsíci
Vývojář Loop Solutions Inc odpověděl 25. prosinec 2022

Thank you for this amazing review, Team The Mister Brewer. That's why we work so hard behind the scenes 👉 To help you grow your business.

Feel free to ping us whenever you need any help.

Thanks,
Team Loop

22. prosinec 2022

Loop delivered excellent white glove support for migrating over our thousands of subscribers for our customer build a box subscription with tiered volume discounts. Where off the shelf functionality was not available, Loop provided great service for building the custom components that we needed. Especially incredible compared to the lack of response from legacy subscription platform players.

Lilac St.
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Loop Solutions Inc odpověděl 23. prosinec 2022

Thank you for choosing us as your subscriptions growth partner, Team Lilac St.!
More success to you in 2023 🚀

Thanks,
Team Loop

13. září 2022

Subscriptions by Loop is an amazing app! They have helped me with my individual concerns regarding subscription-
They have an excellent and friendly support. I can only recommend them!

Ankommen-Meditation
Německo
Doba používání aplikace: 8 měsíci
Vývojář Loop Solutions Inc odpověděl 13. září 2022

Thank you for this amazing review! We are glad that you liked our support!
Please feel free to get in touch with us if you have any other questions.

Thanks,
Team Loop

24. prosinec 2021

I have used many subscription apps and Loop is by far the best and most competitively priced. The team is incredibly responsive, positive, and has a fantastic support culture that has made the app critical to our business. We've been able to take advantage of several custom Loop features that aren't available with Recharge (among others). A huge thanks to your team for an amazing app!

Organic Life Start
Německo
Doba používání aplikace: 8 měsíci
Vývojář Loop Solutions Inc odpověděl 6. červenec 2022

Thank you for this wonderful review! We are very happy that you went with our app. Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

4. říjen 2023

Can't recommend enough, they were so helpful when we were switching over from Bold Subscriptions. Bold made it almost impossible to leave on purpose, and Loop saved the day! They were able to handle migration end to end without all of the manual inputting that Bold said we would have to do. Bold said we'd have to add each one of our subscribers one by one and there was "no way" for them to help us otherwise. Do not use Bold. Use Loop. Their team is professional and quick to respond, and so helpful. The app has all of the customizations we need and so far, it's been an absolutely wonderful decision to switch over. Thank you Loop!

BRASSYBRA
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 6. říjen 2023

Thank you for the kind words and shout-out, Team BRASSYBRA

We are so happy that you decided to switch and chose us as your subscriptions growth partner 💪🚀

Always here to help you for any thing :)

Cheers,
Team Loop

6. září 2023

I'm so impressed with Loop's customer and support team! They were incredibly helpful when I switched from two other subscription apps, and they've been quick to respond to any questions I've had since then. Loop has been super easy to use, and I haven't had any glitches at all. I highly recommend it!

Happy Way
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 7. září 2023

Thank you for the kind words and shout-out Team Happy Way :)

We were very excited when we onboarded you and glad that you chose us as your subscriptions growth partner 🚀

We are always a message away for any sort of query :)

Cheers,
Nihal and Team Loop

1. březen 2023

I will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.

Molly J
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 2. březen 2023

Thank you for the recommendation, Team Molly J!
Super excited to have you with us.

More subscription power to you 🚀

Thanks,
Team Loop

10. září 2021

Rakshit and his colleague have been an absolute joy to work with. They made it easy to install the app, supported step by step along the way and still available if any questions come up. They are very attentive to their customers and keen to enhance the features around the customers requirement. I don't know why anyone would say anything bad about them as those two are super helpful and taking their time to listen! And the service is A+ - something rare to find in this ocean of apps. Plus, they seem to be always available. For a SME like us, this is important to provide ongoing support and be available even over the weekend. Because, when do we ever stop working and it does not feel like work if you partner with people like these two. Keep up the good work!

NAYA
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 5. prosinec 2022

Thank you for this amazing review, Team Naya! We are always here to help out with any issues.

Thanks,
Team Loop

12. květen 2023

The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.

Empress Mimi
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 14. květen 2023

Thank you for your kind words 😊! You just made my day, Team Empress Mimi.
Always here to help brands :)

Cheers,
Atul and Team Loop