Recenze (377)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
30. srpen 2022

The Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback

BoundbyWine
Singapur
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 30. srpen 2022

Thank you for this amazing review! We are glad that you liked our support! Your feedback is critical for us to build a world-class subscriptions app.

We are here in case you need assistance with anything else.

Thanks,
Team Loop

22. září 2023

Loop has been great to manage subscriptions and retain customers for our company. The support is amazing as well! Highly recommend.

Sprigs Life Inc
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 25. září 2023

Thank you for the kind words & shout-out, Team Sprigs Life!

We are very happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with you on new campaigns to increase subscription and reducing churn 😊

Always here to support you 💪.

Cheers,
Team Loop

23. říjen 2023

Very good support by a motivated team

xactnutrition
Kanada
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 25. říjen 2023

Thank you for the kind words and shout-out, Team xactnutrition 😇

We are very happy that you chose us as your subscriptions growth partner!
Excited about future subscription acquisition and retention campaigns 🚀

Cheers,
Team Loop

17. říjen 2021

Rakshit Jain is very kind and has helped me tremendously he's always answering my questions on guiding me as i go through my website. Loop is great & has been there every step of the way. I feel a lot more confident and I like how accessible they are to reach very friendly.

purrfectbrew
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 8. červenec 2022

Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

25. duben 2023

We have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful.
The customer service is very good, they helped me implement the app and they also constantly help me with any questions or doubts I have regarding the app.

Farmers on Duty
Kanada
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 26. duben 2023

Thank you for this amazing review, Team Farmers on Duty!
We are super excited that you choose us as your subscriptions growth partner 🚀

More subscriptions power to you.

Cheers,
Abel and Team Loop

20. únor 2022

I use this app to autoship monthly product and highlight our free shipping at $100. The loop team is the best to work with and are very knowlegdge, helpful and responsive.

chakraorganics.com
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 27. červen 2022

Hey there!

Thanks so much for the kind words! This made our day!

Thanks,
Team Loop

Datum úprav: 31. leden 2024

We 100% recommend them for D2C subscriptions.

Features 4.75/5
Customer support 5/5
Problem solving speed 5/5
UI 5/5

dunatura
Německo
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 20. listopad 2023

Thank you for the review, Team Dunatura :)

Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪

Cheers,
Team Loop

15. červen 2022

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

Loaded Gun Kitchen
Singapur
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 16. červen 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

31. srpen 2023

We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!

2Betties
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Loop Solutions Inc odpověděl 4. září 2023

Thank you for this kind words and this shout out, Team 2Betties :)

Perfect start to the week 💪 🚀

That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve.

Always a message away for your support :)

Cheers,
Team Loop

25. květen 2023

We have been using Loop Subscriptions for about 6 months, and I must say that it has significantly improved the subscription management process for my online store. With its user-friendly interface and robust features, Loop Subscriptions has helped me streamline my subscription services and enhance the overall customer experience. Here's my in-depth review of the app:

Ease of Use:
Loop Subscriptions is incredibly easy to install and set up on my Shopify store. The installation process was straightforward, and the app seamlessly integrated with my existing store theme. The intuitive user interface made it simple to navigate through the various settings and configurations, allowing me to quickly customize subscription plans and pricing.

Subscription Management:
One of the standout features of Loop Subscriptions is its comprehensive subscription management capabilities. The app provides a centralized dashboard where I can easily view and manage all my subscription orders. It enables me to modify subscription details, such as changing the delivery schedule, updating payment information, and managing inventory for subscription products. This level of control has been invaluable in providing a seamless subscription experience for my customers.

Flexible Subscription Options:
Loop Subscriptions offers a wide range of flexible subscription options to suit different business models. Whether it's a monthly, bi-monthly, or custom interval subscription, the app allows me to create and customize subscription plans based on my products' unique requirements. It also supports one-time purchases alongside subscription offerings, giving my customers the freedom to choose the purchasing option that suits them best.

Customer Retention Tools:
The app excels in its customer retention features, helping me drive customer loyalty and increase repeat purchases. Loop Subscriptions provides automated email notifications, allowing me to keep subscribers informed about upcoming deliveries, order changes, and subscription renewals. These proactive communications have significantly reduced customer confusion and improved overall satisfaction.

Integration and Analytics:
Loop Subscriptions seamlessly integrates with other Shopify apps and provides detailed analytics to track the performance of subscription products. This integration allows me to combine subscription data with my overall sales and marketing analytics, providing valuable insights into customer behavior, conversion rates, and revenue generated from subscriptions.

Customer Support:
The customer support provided by Loop Subscriptions has been exceptional. The support team was responsive, and knowledgeable, and resolved my queries promptly. They also offered helpful resources, such as video tutorials and documentation, to assist with any setup or configuration challenges.

Areas for Improvement:
While Loop Subscriptions is a fantastic app overall, there are a few areas where it could be further enhanced. The app's reporting capabilities could be more extensive, providing deeper insights into subscription performance and customer behavior. Additionally, a wider variety of pre-built subscription themes and customization options would be beneficial for merchants looking to match their store's branding more precisely.

Very happy with the app and we look forward to the continued support from Loop!

All the best

BK

thebodykitchen
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář Loop Solutions Inc odpověděl 27. květen 2023

The best feedback that we could ever receive :) Thank you Team Body Kitchen. Grateful for the kind and inspirational feedback. Will work on the areas of improvement 💪

Interesting developments / initiatives are already WIP for our analytics in our Q2/ Q3 / Q4 roadmap.

We are super excited to work with you and help you in your journey 😀

Cheers,
Team Loop