Anmeldelser (311)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
5. november 2021

I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.

Designs by Emily
USA
Cirka 2 år bruger appen
Loop Solutions Inc svarede 8. juli 2022

Thank you for this amazing review!

We are glad that we were able to resolve all your queries.
Our customer support is our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

7. februar 2022

Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!

BuyNebraska.com
USA
Næsten 2 år bruger appen
Loop Solutions Inc svarede 2. juli 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

2. maj 2022

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.

Indiecords.co
USA
Mere end et år bruger appen
Loop Solutions Inc svarede 20. juni 2022

Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app.

We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

25. juni 2022

Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great

MEL Science
USA
Mere end et år bruger appen
Loop Solutions Inc svarede 25. juni 2022

Thank you for the kind words. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

15. september 2022

We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon

Bears with Benefits
Tyskland
Mere end et år bruger appen
Loop Solutions Inc svarede 16. september 2022

Thanks for this amazing review! We are so happy that you loved our support!
Super excited to release new features for the world 🚀

Thanks,
Team Loop

11. august 2021

I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!

Field Strips
USA
Mere end et år bruger appen
Loop Solutions Inc svarede 8. juli 2022

Thank you for the recommendation! Such reviews keep us going!
Sending our best wishes for the success of your daughter's store!

Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

17. februar 2023

We have had a great experience with Loop. We had a specific use case and they were very helpful in working with us. Their system is quite flexible and the team has always been responsive. The portal looks great out of the box and their roadmap includes some great features we're looking to implement.

ShopMeatBox
Canada
Mere end et år bruger appen
Loop Solutions Inc svarede 17. februar 2023

Thank you for this amazing review, Team ShopMeatBox!
We are so happy that we were able to solve for your use case :)

Yes! We are shipping out practical features and creating a portal that is flexible, customizable and covers all the jobs to be done for DTC brands :D

Super excited to work together as your subscriptions partner

Thanks,
Team Loop

19. april 2022

Great support. Got help with everything from setup to customization.
Thanks to Vivek for doing this for us.

No Xcuses
Sverige
Mere end et år bruger appen
Loop Solutions Inc svarede 24. juni 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

3. august 2022

Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended

Careshoppro.eu
Tyskland
Mere end et år bruger appen
Loop Solutions Inc svarede 8. august 2022

Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else.

Thanks,
Team Loop

27. januar 2023

Very useful tool. The team from Loop are fast and efficient in support and on boarding. Here you receive personal and solution-oriented support from day 1. I have even experienced that custom functions have been implemented based on my request. Great recommendation from here.

Kystfisken
Danmark
Mere end et år bruger appen
Loop Solutions Inc svarede 27. januar 2023

Thank you for this amazing review, Team Kystfisken! We are super excited to have you onboard. Happy that you liked those custom functions 😊

More subscriptions power to you 🚀💪

Thanks,
Able and Team Loop