Anmeldelser (398)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
5. november 2021

I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.

Designs by Emily
USA
Cirka 2 år bruger appen
Loop Solutions Inc svarede 8. juli 2022

Thank you for this amazing review!

We are glad that we were able to resolve all your queries.
Our customer support is our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

7. februar 2022

Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!

BuyNebraska.com
USA
Næsten 2 år bruger appen
Loop Solutions Inc svarede 2. juli 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

1. juli 2024

Top Support, schnelle Umsetzung.
App funktioniert gut & schnell.

Alpurial GmbH
Tyskland
Cirka en time bruger appen
Loop Solutions Inc svarede 2. juli 2024

Thank you, Team Alpurial GmbH! We're glad you're satisfied with the app and our support. Your feedback is highly valued! :)

16. marts 2023

Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!

cantiqLA
USA
Næsten 2 år bruger appen
Loop Solutions Inc svarede 17. marts 2023

Thanks for choosing Loop as your subscriptions partner, Team cantiqLA!
Super excited to grow together 🚀💪

Thanks,
Abel and Team Loop

2. maj 2022

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.

Indiecords.co
USA
Mere end et år bruger appen
Loop Solutions Inc svarede 20. juni 2022

Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app.

We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

8. september 2022

very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !

Fish Hippie
USA
Mere end et år bruger appen
Loop Solutions Inc svarede 8. september 2022

Thank you for this amazing review! We are happy that you liked our support!
Feel free to get in touch with us if you want any other assistance.

Thanks,
Team Loop

24. december 2022

Best subscriptions app in the game!

Loop provides unmatched features, next level support and is constantly getting better. This will be the #1 Subscriptions App and will set the gold standard for Shopify.

CampusProtein.com
USA
Mere end et år bruger appen
Loop Solutions Inc svarede 25. december 2022

This made our Christmas eve! Thank you Team CampusProtein!

More growth to you 🚀💪

8. august 2023

The Loop team have been AWESOME to deal with. We are new to subscriptions on our store and their customer service has been next-level. I bombarded them (and continue to now) with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly. From Zoom meetings to ensure they know how we operate to extensive emails with easy-to-follow instructions, everyone at Loop has been beyond helpful. High five to all of the Loop Crew.

BCause
Canada
Mere end et år bruger appen
Loop Solutions Inc svarede 10. august 2023

Thank you for your kind words, Team BCause 😊. We're happy to hear that you've had an awesome experience with our team.

Your shoutout for our customer service means a lot to us! We understand that starting subscriptions can be a new and exciting journey, and we're here to support you every step of the way. Don't hesitate to continue bombarding us with questions – that's what we're here for!

Loop team is always just a message away :) High five right back at you! 🙌

Cheers,
Team Loop

25. juni 2022

Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great

MEL Science
USA
Mere end et år bruger appen
Loop Solutions Inc svarede 25. juni 2022

Thank you for the kind words. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

15. september 2022

We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon

Bears with Benefits
Tyskland
Mere end et år bruger appen
Loop Solutions Inc svarede 16. september 2022

Thanks for this amazing review! We are so happy that you loved our support!
Super excited to release new features for the world 🚀

Thanks,
Team Loop