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Great customer service and love that they have a free plan that meets all my needs now, yet the bells and whistles I want as I grow. Thank you!
Thank you so much for your kind words, Team Nation Botanics! We're thrilled to hear that you like our product and are appreciating our customer service. Thanks for choosing us!
We have been using Loop Subscriptions since the beginning of this year, and it has greatly simplified managing subscriptions for our veterinary practice. The interface is user-friendly, and the setup process was straightforward. Our Customer Success Manager, Nihal Baldwa, has been responsive and helpful whenever we had questions or needed any support. Overall, Loop Subscriptions has been a reliable solution for recurring payments and client management. I highly recommend it to any business looking to streamline their subscription services.
Thank you for your positive feedback, Team Banfield México UNAM! We're glad we have simplified your subscriptions management process. Our support team is always here to help you. We really appreciate your recommendation! :)
I've been using Loop for over 4 months and it has been solid. It is flexible and the customer support team are diligent and knowledgable. The support from Manan has been fantastic.
Thank you for your amazing review and feedback, Team Fifth Ray! We're thrilled to hear that you've had a solid experience with Loop over the past months. If you ever need further assistance, we're here to help! :)
Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.
Amazing app and support!
Thank you, Team Tropically!
Great customer support team for onboarding and setup!
Thanks for the review, Team Remay Shave Gel Bars! We're glad our customer support team made your onboarding and setup smooth. We're here to help whenever you need it! :)
Great support. Honestly, really really helpful
Thanks a lot for your 5-star review, Team Eat health! :)
This app does exactly what we need with new features always being developed enabling us to improve our subscription business continuously. Ongoing support provided by Nihal has been extremely useful and has been a major factor in our growth. An excellent app.
Thank you for your feedback, Team Reptile Centre! We're glad our app and support team have been instrumental in your growth. We're committed to continuously supporting your business - do give us a shout if you need any help :)
Loop customer service is absolutely top-notch. We were using another Loop competitor since we migrated to Shopify and there is no comparison here. From day 1, Loop has provided 'white glove' service to us. They helped with migration, navigated complex workflows, and helped us to do extensive testing to make sure our customers were getting the best experience. They even took the time to understand our business model and made suggestions on ways to help reduce churn and improve retention. I can't recommend this company enough.
Thank you for the fantastic review, Team Reactive Training Systems! We're thrilled that our support and service have been helpful and that our efforts to understand your business model and suggest ways to reduce churn and improve retention have been beneficial. Onwards and upwards together! :)
I love Loop because of its responsive, clear and efficient customer service which makes my subscriptions' setup much quicker and tailored to what I need!
Thank you for your excellent feedback, Team drShake! We're thrilled to hear that our customer service has made your subscription setup quicker and tailored to your needs. We appreciate your support! :)