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I've been using Loop for a couple of months now and am delighted with every aspect. The changeover from my previous subscription app was handled beautifully, the Loop team did all the heavy lifting and there was no disruption at all to subscribers. And the support team are great. They're on a par with Shopify support: fast to respond, warm and friendly + they totally know their product.
The app has been running perfectly for me, it's super easy to manage and has some nifty tools + analytics. Probably the thing I like most is the customer portal; the set out is clear and simple so that even the most tech-challenged person could find their way around.
Well done Loop, I'm so glad I found you!
Thank you for your fantastic review, Team Hey Happy Dog!
Super glad to hear your switch was a breeze and you're loving the customer portal. Thank you for choosing Loop, and we look forward to supporting your continued success!🚀
Cheers 🥂,
Team Loop
Fantastic app and great support ! I highly recommend
Thanks for the kind words and recommendation! We're glad you're enjoying the app and finding our support helpful.
Cheers,
Team Loop
Working great so far!
Thanks for sharing your feedback, Team Cherry Love Coffee! We're glad to hear things are going well! If you need any help or have questions, feel free to reach out.
Cheers,
Team Loop
Loop is a great product to have for subscriptions! The dashboard is easy to understand and the service has a variety of tools for a custom experience. Shoutout to the team behind Loop as well; excellent customer service and responsiveness! We look forward to using Loop for a long time.
Thanks for the awesome shoutout, Team Jaspr! 😊
Super glad you're loving Loop and finding everything easy to use. Big cheers to you for being part of our journey! If you've got any cool ideas or need a hand with anything, just give us a shout.🚀
Cheers🥂
Nihal and Team Loop
Great customer service.
Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!
The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.
Thanks for the great feedback, Team Old Spike!
Super happy to hear our team helped you smoothly transition from Recharge to Loop. Loving that you're enjoying the features and the customer portal tweaks. Got any questions or need more tips as you explore? Just give us a shout – we're here to help! 😊🌟
Team Loop
Loop has great set of features as well as great customer service
Thank you for your kind words, Team FreshChefs!
We're thrilled to hear that you're satisfied with Loop's features and our customer service. Our team strives to provide the best experience possible, and it's great to know we're hitting the mark. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. Your feedback and success are what drive us! 🌟
Team Loop
Great product, outstanding support from the team. 5/5
Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team.
Cheers,
Team Loop
Solid app. Only using it for the build-a-box feature, so I can't speak to the "regular" subscription features. But I looked at most of the available subscription apps that offer build-a-box features standard, and this one works for me so far.
More importantly, they have have been super-responsive from a support stand point. Fixing bugs I find during testing, adding small features, etc.
And for the price, it's a solid choice.
Thanks for the kind words, Team Salty Buns!
Really happy to hear you're liking the build-a-box feature and our support. If there's anything else you need, just give us a shout. We're always here to help!
Cheers,
Team Loop
Great Customer Service. Atul is awesome.
Thank you for your wonderful feedback, Team Inward Half!
We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟
Team Loop