Loop Subscriptions App

Wonderful experience with Loop! Great onboarding and very helpful team. Never had such an easy and guided experience. Highly recommend

Excellent subscription app, great reporting, robust integration. However our migration from Woo to Loop was extremely painful, with missed deadlines, incomplete data, and several other issues. Whilst our developer was eventually able to resolve this by finding a way to speak to their senior teams, the whole thing took a lot longer than expected. Likewise unexpected changes/upgrades to our bundle builder with no warning has meant 4 stars rather than 5.

The Loop team is really next level! They helped us with the migration step by step, much appreciated. The support and onboarding team operates at a very high standard, and nice to see that the results from switching also pays off in our store, so our customers love the services as well, makes our job a lot easier! So happy with the decision, thanks all of Loop team, and especially your shining star who handled our move from another platform, 10 stars for her!

Onboarding and migration from another subscription app was seamless. Tarun was fantastic to work with during the onboarding. I never had help with my former subscription app. I already have more functionality and data than I could ever need, plus the widget customization is exactly what I was looking for. This is the subscription app you NEED. All around 5 stars!

We moved to Loop because we were looking for a better experience for our customers to be able to manage their own subscriptions. 6 months in our customer service issues have gone down and our customers are managing their subscriptions on their own. We also were able to allow customers to add a regular product to their orders.

We've had very few issues with the app, and when we have raised them to our support team, the response has been quick and issues have been resolved.

What really stood out to us was the support after the migration. The Loop team continued to work closely with us, helping us troubleshoot issues and making sure everything was running smoothly. Having a team that stays involved beyond the initial onboarding makes a huge difference.

was quite difficult to choose which sub app to go, chosed loop.
took me a while to set it up and learn the app. looks pretty advanced with all the options you can choose, rewards, cancel flows, widget design, email customization etc. they have pretty good AI that answers questions fast and also real human support that are always helpful. so far im pleased.

We’ve had a very positive experience with Loop Subscriptions so far. What impressed us most was the level of support during the installation and onboarding process. The team took the time to deeply understand our company, our specific requirements, and our business processes rather than simply providing a standard setup.

They were very responsive, patient, and proactive throughout the implementation, helping us configure the subscription setup according to the way our business actually operates. This made the whole process much easier and gave us confidence that we were setting everything up correctly.

The app itself is flexible, user-friendly, and offers the features we were looking for. We’re very happy with our decision to move to Loop and are looking forward to continuing to grow our subscription program with them.

Highly recommended for Shopify businesses looking for a subscription solution with excellent support and a team that truly listens to your needs.

I’ve been super happy with Loop! The customer support team has been incredibly helpful throughout the entire integration, especially with moving all of our existing subscribers over from our previous subscription platform. They made what could have been a complicated process feel very straightforward.

The platform itself also gives us far more flexibility and customization than we had before. I especially like the gamification, retention, and anti-churn features, which give us a lot more tools to improve the subscriber experience.

I’m really happy we made the move to Loop and would definitely recommend it to other Shopify brands running subscriptions.

Loop has been a great partner for our subscription program. They’re constantly innovating and rolling out new features that make managing and growing subscriptions easier. Their customer support is also incredibly responsive, helpful, and quick to resolve any questions or issues that come up. Overall, we’ve had a really positive experience with the platform and team.