Loop Subscriptions , 289 Rezensionen

As a co-founder at HelloBello, it is with delight to write the following lines on our experiance to switch to Loop. At HelloBello we offer fresh/frozen dog food meals in convenient 14-day and 28-day subscription plans. We're a 100% subscription-focused company with a strong commitment to delivering exceptional products and a seamless digital customer experience.

We recently transitioned from the Recharge Pro plan to Loop for several compelling reasons:
- Superior access to development and customer support: Loop provides outstanding access to their development and customer service teams. This is crucial as we develop our API-based customer dashboard. Unlike with Recharge, where each interaction involved a new representative requiring repeated explanations, Loop offers direct engagement with the team who can readily assist with our API needs.
- Rapid development capabilities: Loop demonstrated impressive agility in responding to our requests. Features like Make.com access, Loyalty Lion integration, and API enhancements were implemented within days or weeks, far exceeding the responsiveness we experienced with Recharge.
- Seamless Shopify integration: As a Shopify-based business, we appreciate Loop's native integration. This translates to smoother operation, better integration, and faster development cycles compared to Recharge's non-native solution.
- Competitive pricing: Loop offered a more attractive pricing structure compared to Recharge.
- Shared DNA and dedicated support: We resonate with Loop's entrepreneurial spirit and their commitment to building long-term partnerships. We have established relationships with key personnel at Loop, ensuring 24/7 support and personalized attention to our needs. This stands in stark contrast to the frustrating experience we had with our past subscription provider, which often felt impersonal and unresponsive.

Our migration process was complex, involving two PayPal accounts, Stripe as our primary gateway, and residual activity on Braintree. Despite the challenges, the Loop team went above and beyond to ensure a smooth transition. They actively collaborated with us until all issues were resolved, demonstrating a genuine commitment to exceeding expectations.

HelloBello wholeheartedly recommends Loop. Their dedication to customer success, agility, and focus on our needs make them a truly exceptional partner.

I can't say enough about Loop! Our meal prep company recently made the switch to their fully automated subscription platform, and it's been a total game changer for Fuel Your Body. From the moment I spoke with their team, especially Abel and Surbhi, I knew we had found the perfect partner to fuel our growth across Canada.

The support team at Loop is simply the best I've ever encountered. Their hard work and dedication are truly remarkable. If you're looking to scale your subscription business, look no further than Loop. Forget about the rest; jump on board with Loop and thank me later!

Thank you, Loop, for revolutionizing our operations and being such an incredible partner. Here's to many more years of success together!

Jay Gallagher - CEO
Fuel Your Body - Healthy Meal Delivery Inc
www.eatfyb.ca @eatfyb

Support is great, we were not quite ready to continue and it rebilled without us having it configured yet.

They understood the issue and refunded. Thank you

We are looking forward to using them in the future when we have figured out our offer.

Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.

We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!

Loop is AWESOME! It is the only app we found which combines functionality of product bundles AND subscriptions is a very user-friendly interface. We have been using the Loop $99 plan and it kind of pays for itself as 90% of of website sales go through the loop app!

The bundles and discounts are accomplished in a 'smart' back-end way i.e. by creating custom discount codes rather than 100s of product variants. Also, HUGE shout-out to the support team. Manan and others are always available to answer my questions and they even quickly solve simple coding and formatting issues. Well done LOOP!

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.

This level of support makes it highly recommended for anyone looking to streamline their selling experience.

The Loop team have been absolutely supportive with any questions or problems that we have encountered on our Shopify platform. Super responsive and efficient!

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.