Rezensionen (459)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
20. September 2022

Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!

Lash Reality
Vereinigte Staaten
5 monate mit der App
Loop Solutions Inc hat geantwortet 21. September 2022

Thank you for this amazing review! We are glad that you are happy with our support!
Feel free to reach out to us if you need help with anything else.

Thanks,
Team Loop

12. Januar 2022

So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!

The Sonoma School of Martial Arts
Vereinigte Staaten
5 monate mit der App
Loop Solutions Inc hat geantwortet 2. Juli 2022

Thank you for the kind words! Yes, our aim is to empower DTC brands with all possible statistics.

Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

4. Juli 2024

We're new to Loop and we're pleased with the customer service, especially with some advisors who have been very quick and efficient in assisting us, like Varun did today to fix issues quickly. Thank you for your patience and efficiency Varun.

Sober Carpenter
Kanada
4 monate mit der App
Loop Solutions Inc hat geantwortet 8. Juli 2024

Thank you for your kind words, Team Sober Carpenter! We're glad Varun could help you quickly and efficiently. Your satisfaction is our topmost priority. Please reach out to us if you need any further assistance :)

1. März 2022

The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!

beloved bath
Vereinigte Staaten
4 monate mit der App
Loop Solutions Inc hat geantwortet 24. Juni 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you liked the customization.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

12. Januar 2022

I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!

Juggernaut Coffee Co.
Kanada
4 monate mit der App
Loop Solutions Inc hat geantwortet 2. Juli 2022

We wish you the best for the business!

We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

16. Oktober 2023

Service is 100 stars!
Since migrating from Recharge app, subscriptions are up 46 percent in two weeks.

I love this app, and the team are amazing.
Thanks guys, have been wanting to move for a long time, Im really glad I did.

Wholistically Healthy
Australien
4 monate mit der App
Loop Solutions Inc hat geantwortet 17. Oktober 2023

Thank you for the kind words and the shout-out, Team Wholistically Healthy!

This review made our day! We are very excited that we were able to help you with your subscriptions growth 🚀

Super happy that you decided to make the switch 😊

We are always a message away to help you with anything :)

Cheers,
Team Loop

7. Januar 2022

We had a subscription option available on our website for a while, over a year now, and we used competitor's app for recurring orders first, but over the time it created a lot of accounting issues that made us look for a change.
The way other apps work - they create hidden, duplicated listings of all SKUs which are not visible for customers, but are existing in the system, and when customers place recurring order, the duplicated SKU is being sold. Because of that, stock level is not synchronised automatically, so we had situations when the item is sold out, but recurring SKU is still active, and customers' orders are not being stopped, and as a result we don't have stock to fulfil the order. Same goes for any changes on the product, whenever you make any, you need to go back to recharge app and re-sync the products.
But, the main issue for us began as we started working with Unleashed stock management software. In Unleashed you can't have two products with the same SKUs, the orders are being imported automatically from Shopify, so all of the recurring orders had errors and didn't get imported. This has caused huge discrepancies in the stock levels on the platform vs in real life. I did a research on different apps and Loop turned to be the only one which could solve all mentioned issues. Loop creates recurring orders on existing SKUs instead of duplicating them, so that if you make any changes or some product goes out of stock, all information is already there and up to date. And of course, all orders were imported to Unleashed correctly as soon as we switched.

Flawsome! drinks
Vereinigtes Königreich
4 monate mit der App
Loop Solutions Inc hat geantwortet 2. Juli 2022

Thank you for this wonderful and detailed review, Flawsome team!
We are so happy that you made the decision to switch to our app and we were able to resolve all your queries!

Thanks,
Team Loop

12. Juli 2023

Exceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional.

Highly recommended for outstanding results!

TruHeight
Vereinigte Staaten
4 monate mit der App
Loop Solutions Inc hat geantwortet 13. Juli 2023

Thank you for the kind words, Team TruHeights! 😊

We are so happy that you chose us as your subscriptions parter for long-term growth 🚀

Can't wait to work on some more amazing retention campaigns and subscription growth ideas 💪

Yes! We will always be committed to your subscription growth :)

Cheers,
Nihal and Team Loop

11. April 2023

Excellent platform and amazing customer service! They are always there to help with questions or concerns.

WeightCare
Vereinigte Staaten
4 monate mit der App
Loop Solutions Inc hat geantwortet 12. April 2023

Thank you for this amazing review, Team WeightCare!
We are super excited that you chose Loop as your subscriptions growth partner.

More subscriptions power to you 🚀
Team Loop

24. Dezember 2022

Best subscriptions app in the game!

Loop provides unmatched features, next level support and is constantly getting better. This will be the #1 Subscriptions App and will set the gold standard for Shopify.

CampusProtein.com
Vereinigte Staaten
4 monate mit der App
Loop Solutions Inc hat geantwortet 25. Dezember 2022

This made our Christmas eve! Thank you Team CampusProtein!

More growth to you 🚀💪