Rezensionen (455)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
12. Oktober 2023

So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.

datebettersnacks
Vereinigte Staaten
2 tage mit der App
Loop Solutions Inc hat geantwortet 14. Oktober 2023

Thank you for the kind words and the shout-out, Team datebettersnacks :)

We are so happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with you all for future subscription growth and retention campaigns 💪

Cheers,
Team Loop

25. Februar 2022

Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.

XTRAGPS
Kanada
2 tage mit der App
Loop Solutions Inc hat geantwortet 27. Juni 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!

Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

9. Dezember 2021

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

ESSENCE OF NATURE LLC
Vereinigte Staaten
2 tage mit der App
Loop Solutions Inc hat geantwortet 6. Juli 2022

Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

8. August 2023

Migrated to Loop from Recharge and like it a lot more so far. App is easy to set up and the team is very helpful with migrating over customers and getting everything onboarded. My only complaint is that I wish it had a feature that automatically emails customers if the product they're subscribed to changes in price and gives them the option to opt-out. Other than that, I think they are a great solution.

ExpressMed
Vereinigte Staaten
Etwa 2 monate mit der App
Loop Solutions Inc hat geantwortet 10. August 2023

Thank you for your kind words, Team ExpressMed!

We're delighted to hear that you've made the switch to Loop from Recharge and are finding our app to be a better fit for your needs. Very happy to know that the app setup and onboarding process have been smooth for you :)

We truly appreciate your feedback regarding the feature you mentioned about automatic price change notifications for subscribed products. We understand how valuable such a feature can be for your business and the convenience it offers to your customers. Rest assured, we've taken note of your suggestion and have passed it along to our product team for consideration.

Your satisfaction is our priority. We're here to continuously improve and provide you with solutions that meet your requirements. If you have any more insights or ideas, feel free to share them – we're all ears!

Thanks again for choosing Loop as your subscription solution. We're excited to continue supporting your DTC brand's journey 🚀

Cheers,
Team Loop

27. März 2024

Excellent response and service!!!

Septième
Schweden
Ein tag mit der App
Loop Solutions Inc hat geantwortet 29. April 2024

Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!

Cheers,
Team Loop

15. Juni 2022

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

Loaded Gun Kitchen
Singapur
Ein tag mit der App
Loop Solutions Inc hat geantwortet 16. Juni 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

14. Dezember 2022

Very helpful - step by step service to help me get all set up. Would definitely recommend their service.

Thanks

Henry's Coffee Company
Vereinigtes Königreich
Ein tag mit der App
Loop Solutions Inc hat geantwortet 14. Dezember 2022

Thank you for this review! We are happy that you liked our support.

More coffee subscribers growth to you!

Thanks,
Team Loop

22. Februar 2022

So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the Loop support team and they fixed it quickly!

Twinkle Apothecary
Vereinigte Staaten
Etwa 24 stunden mit der App
Loop Solutions Inc hat geantwortet 27. Juni 2022

Hey there!

Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any assistance.

Thanks,
Team Loop

20. April 2022

I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!

Hey Honey Skin Care
Vereinigte Staaten
Etwa 24 stunden mit der App
Loop Solutions Inc hat geantwortet 20. Juni 2022

Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.

We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

13. Mai 2022

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

RootRadar
Vereinigte Staaten
Etwa 21 stunden mit der App
Loop Solutions Inc hat geantwortet 16. Juni 2022

Hey there! Thanks for installing and trying out our subscriptions app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop