Rezensionen (415)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
22. Oktober 2024

The app is working exactly as intended, and i just had a request to solve an issue that quickly was dealt with. The team has been working constantly to solve it as quickly as they could. Really appreciated the effort!

Envenom Skin
Italien
4 tage mit der App
9. Dezember 2024

I was hesitant to use the Loop App after reading a few reviewers complaining about their poor (or non-existent) service for the free plan, but after another app called "Joy" did not live up to my expectations - it failed during installation steps, I decided to give the LOOP a try. I am so glad I did and I am on the free plan and have received fantastic service from Varun, who was knowledgeable, efficient, and friendly. He even disabled another widget that I did not know was in my template. The Loop Widget looks so cool and so happy with the way it looks. I don't know how much I appreciate your help, Varun. Thanks a million!

La Maxime
Australien
Etwa 2 stunden mit der App
17. September 2024

Love my loop app. Easy to use for us and our customers. Anytime there is an issue there is great support!

ALYNE
Vereinigte Staaten
Etwa ein jahr mit der App
Loop Solutions Inc hat geantwortet 20. September 2024

Thanks so much for the 5-star review, Team Alyne! We're thrilled that you love our app. Our support team is always here to help whenever you need! 😊

7. Oktober 2024

Great support. Honestly, really really helpful

Eat health
Deutschland
24 tage mit der App
Loop Solutions Inc hat geantwortet 10. Oktober 2024

Thanks a lot for your 5-star review, Team Eat health! :)

7. Oktober 2024

I went through the onboarding process with Loop, and I cannot say enough good things about their team and services. Sharath and Lesle were top notch in their guidance, and the app itself is extremely sleek and user friendly. While ultimately my business did not end up needing this app, It's not easy to get real human services this good anymore. If you were on the fence about the app, I wouldn't hesitate! The customer service alone makes it worth the jump.

The Scotch Malt Whisky Society
Vereinigte Staaten
12 tage mit der App
Loop Solutions Inc hat geantwortet 10. Oktober 2024

Thanks a lot for your 5 star review, Team The Scotch Malt Whisky Society. Glad to hear you had a great experience with the support team and enjoyed the app's user-friendly design! Thank you for sharing your feedback. :)

30. September 2024

Great support from Varun and the support team.

Kapsä
Singapur
21 tage mit der App
Loop Solutions Inc hat geantwortet 8. Oktober 2024

Thank you for the 5-star review, Team Kapsa! We’re happy our support team could assist you. Feel free to reach out if you need anything else! :)

25. September 2024

Great service

Gummy Nutrition Lab
Kanada
Etwa ein monat mit der App
Loop Solutions Inc hat geantwortet 30. September 2024

Thanks a lot for the 5-star review, Team Gummy Nutrition Lab! :)

26. August 2024

Great app and amazing service. They went beyond the call of duty to fix something we did not know how to fix. Highly recommended.

ZenRenu
Kanada
Mehr als ein jahr mit der App
Loop Solutions Inc hat geantwortet 29. August 2024

Thank you for your kind words, Team ZenRenu! We're thrilled to hear you had a great experience with our app and service. We're always here to help—your recommendation means a lot! :)

23. August 2024

Loop has made a significant difference for us. The app is easy to use and allows us to create personalized experiences for our customers. The self-serve portal works seamlessly on mobile, and features like smart payment recovery and personalized cancellation flows have helped us retain subscribers and recover lost revenue. We’ve also seen a boost in our LTV performance thanks to the comprehensive features the app offers.

What truly stands out is Loop’s exceptional customer service. They’ve been available 24/7, assisting with everything we need. From setting up fixed and customizable bundles to incorporating social media videos in exit surveys, Loop has consistently gone above and beyond.

Loop is more than just a tool—it’s a crucial part of our success. We highly recommend it.

BB Company
Singapur
Fast 2 jahre mit der App
Loop Solutions Inc hat geantwortet 26. August 2024

Thank you for your kind words, Team BB Company! We're thrilled Loop has made a significant impact on your business. We're also especially glad our 24/7 support has been super helpful. We appreciate your recommendation! :)

5. September 2024

We recently migrated to Loop and are very happy with the experience so far. Our conversation rate is up and our subscriber opt-in is also up. The team have been helpful with the migration and solving any teething issues that we had. Thanks, Loop team! We're looking forward to growing with you further.
Many thanks
Graeme

The Calzone Kitchen
Vereinigtes Königreich
4 monate mit der App
Loop Solutions Inc hat geantwortet 9. September 2024

Thanks for the 5-star review, Graeme! We're thrilled to hear about your positive experience with Loop and the improvements you're seeing. Our team is here to support your growth - onwards and upwards together!