Reseñas (308)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de junio de 2024

This app does exactly what we need with new features always being developed enabling us to improve our subscription business continuously. Ongoing support provided by Nihal has been extremely useful and has been a major factor in our growth. An excellent app.

Reptile Centre
Reino Unido
Más de 1 año usando la aplicación
Loop Solutions Inc respondió 19 de junio de 2024

Thank you for your feedback, Team Reptile Centre! We're glad our app and support team have been instrumental in your growth. We're committed to continuously supporting your business - do give us a shout if you need any help :)

11 de junio de 2024

I love loop subscriptions. Their support Is also second to none and are great at helping with any requests I have.

Bare Ayr
Reino Unido
Alrededor de 1 año usando la aplicación
Loop Solutions Inc respondió 13 de junio de 2024

Thank you, Team Bare Ayr! We're thrilled you love Loop Subscriptions and our support team. We're always here to help with any requests. :)

19 de mayo de 2024

Loop is easily the best subscription app in the Shopify ecosystem.

No only does it put every other competitor that we tried/demo'd to shame, but they are constantly innovating. The Loop Subscriptions we signed up for looks very different today in the best way possible. They listen to customer feedback and implement fast.

This combined with A+ support makes Loop my favorite piece of SaaS that we have in our stack. I can't recommend these guys enough!

BEAM
Estados Unidos
Más de 1 año usando la aplicación
Loop Solutions Inc respondió 23 de mayo de 2024

Thank you for the incredible feedback, Team Beam! We're thrilled to hear how much you value Loop Subscriptions. Your support and feedback mean a lot to us. We're here to help anytime! :)

18 de junio de 2024

We have had a great experience migrating from Bold subscriptions to Loop Subscription. The transition was seamless, and Nihal has been instrumental in making our experience great. He always goes above and beyond to solve our issues, and if something does not exist yet, he goes out of his way to implement a new segment to continuously improve our experience!

Curls Monthly
Estados Unidos
11 meses usando la aplicación
Loop Solutions Inc respondió 20 de junio de 2024

Thank you for your feedback, Team Curls Monthly! We're glad the migration to Loop Subscription was seamless and that Nihal has been instrumental in enhancing your experience. We appreciate your recognition of his dedication and efforts to continuously improve our service! :)

5 de junio de 2024

Best support across any app/company we have ever worked with!

Cords Club
Estados Unidos
12 meses usando la aplicación
Loop Solutions Inc respondió 7 de junio de 2024

Thank you so much, Team Cords Club! We're thrilled to hear that our support has been helpful. We're here to assist you anytime :)

15 de mayo de 2024

Subscriptions can be overwhelming, especially with a complicated product model. We moved away from a custom subscription platform to Loop, which was a bit of a rough transition. However, Loop has a really dedicated team of people who listen to our concerns and are able to address them. My success manager has gone above and beyond in guiding me through different ways to optimize the customer experience. He meets me with with patience, optimism, and solutions. Though our niche product is rather unique, my contact at Loop is very knowledgeable about subscriptions and presents with me creative solutions for generating revenue. It's been a steep learning curve for me, but I really appreciate the resources Loop has provided, as well as the fact that the portal is highly customizable.

Fragrant Jewels
Estados Unidos
Alrededor de 1 año usando la aplicación
Loop Solutions Inc respondió 21 de mayo de 2024

Thank you for your feedback, Team Fragrant Jewels! We're thrilled to hear our team and resources have improved your subscriptions management experience. Onwards and upwards together! :)

19 de junio de 2024

Loop customer service is absolutely top-notch. We were using another Loop competitor since we migrated to Shopify and there is no comparison here. From day 1, Loop has provided 'white glove' service to us. They helped with migration, navigated complex workflows, and helped us to do extensive testing to make sure our customers were getting the best experience. They even took the time to understand our business model and made suggestions on ways to help reduce churn and improve retention. I can't recommend this company enough.

Reactive Training Systems
Estados Unidos
8 meses usando la aplicación
Loop Solutions Inc respondió 21 de junio de 2024

Thank you for the fantastic review, Team Reactive Training Systems! We're thrilled that our support and service have been helpful and that our efforts to understand your business model and suggest ways to reduce churn and improve retention have been beneficial. Onwards and upwards together! :)

29 de mayo de 2024

The customer support team are fantastic! They are readily available to help and support with further optimisations, new features and more.
I would like to give a special shout-out to Nihal, who has been brilliant. Thank you.

Sauce Shop Wholesale
Reino Unido
9 meses usando la aplicación
Loop Solutions Inc respondió 5 de junio de 2024

Thank you for the wonderful feedback, Team Sauce Shop Wholesale! We're glad to hear Nihal and our support team have been helpful. We're always here for any assistance or feature updates you need :)

5 de junio de 2024

Loop has proven to be an amazing partner for our subscription program, establishing an effective 2-way communication path where our feedback and requests are actually heard and implemented on their end, and they share valuable insights for us to constantly improve our subscription metrics. They're certainly not just "another Shopify App", but an extension of our team

Eden Boost
Singapur
8 meses usando la aplicación
Loop Solutions Inc respondió 6 de junio de 2024

Thank you for the fantastic feedback, Team Eden Boost! We're delighted to be a valuable partner and extension of your team. Your insights help us improve, and we're committed to supporting your subscription success. :)

12 de abril de 2024

Great customer service. Very fast to reply and fix any issues that may arise from integration with bespoke themes, including amending the code.

Park life.dog
Irlanda
Más de 2 años usando la aplicación
Loop Solutions Inc respondió 29 de abril de 2024

Thank you for your review, Team Park Life! Awesome to hear that our customer service has been on point. Here’s to smooth sailing ahead!

Cheers,
Team Loop