Loop Subscriptions

Loop is a well thought out, fully featured subscription app that's backed by a world class team. Shout out to Atul for always being on top of any questions, issues, or feature requests that we need.
Excited to keep working with them to increase our LTV!

I've been using Loop for a couple of months now and am delighted with every aspect. The changeover from my previous subscription app was handled beautifully, the Loop team did all the heavy lifting and there was no disruption at all to subscribers. And the support team are great. They're on a par with Shopify support: fast to respond, warm and friendly + they totally know their product.

The app has been running perfectly for me, it's super easy to manage and has some nifty tools + analytics. Probably the thing I like most is the customer portal; the set out is clear and simple so that even the most tech-challenged person could find their way around.

Well done Loop, I'm so glad I found you!

We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!

I can't say enough about Loop! Our meal prep company recently made the switch to their fully automated subscription platform, and it's been a total game changer for Fuel Your Body. From the moment I spoke with their team, especially Abel and Surbhi, I knew we had found the perfect partner to fuel our growth across Canada.

The support team at Loop is simply the best I've ever encountered. Their hard work and dedication are truly remarkable. If you're looking to scale your subscription business, look no further than Loop. Forget about the rest; jump on board with Loop and thank me later!

Thank you, Loop, for revolutionizing our operations and being such an incredible partner. Here's to many more years of success together!

Jay Gallagher - CEO
Fuel Your Body - Healthy Meal Delivery Inc
www.eatfyb.ca @eatfyb

Loop is a great product to have for subscriptions! The dashboard is easy to understand and the service has a variety of tools for a custom experience. Shoutout to the team behind Loop as well; excellent customer service and responsiveness! We look forward to using Loop for a long time.

Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

One of the best apps on the platform.

I have used other subscription services and I would recommend this one over the others on the customer service alone.

This is the first subcription app I've used, but so far, I'm quite happy with it. I was migrating from a DIY solution and the team took time to understand my particular needs and provided a significant amount of very helpful support in the lead up to migration. The migration was painless - thanks to the efforts of that particular team. Since launch, perhaps the greatest value has been provided by the Support team. I'm continually asking questions and, regardless of the time or day of the week, a helpful response is never more than an hour or two away (often much faster).

I've not given 5 stars, because there are some areas where functionality is lacking, or yet to be developed. If you are a vendor that sets your order schedule based on delivery (using an Anchor Day), rather than being based on billing, then there are some gaps. It feels as if this functionality (the ability to set the order schedule based on delivery) was rolled out, but then not fully implemented across the product to map the features/functionality available that exist for vendors who set order schedules based on 'billing'.

The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.