Reseñas (376)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de septiembre de 2021

Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!

Waste Free Celebrations
Nueva Zelanda
Más de 2 años usando la aplicación
Loop Solutions Inc respondió 8 de julio de 2022

Thank you for this amazing review and kind words!
Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

4 de enero de 2022

This is an overall great program that continues to improve weekly. Piyush and Vivek are incredibly helpful and have spent lots of time customizing Loop Subscriptions to meet our needs. Their customer support may be the best in the industry. The subscription software itself has helped us automate our subscriptions which was turning into an arduous, daily task. I highly recommend it. Thank you to the Loop Team!

Direct Value Dispense
Estados Unidos
Más de 2 años usando la aplicación
Loop Solutions Inc respondió 6 de julio de 2022

Thank you for this wonderful review, Team DVD! We are always here in case you need any assistance. We pride ourselves on excellent customer support!

Thanks,
Team Loop

19 de abril de 2022

If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!

Dr. Anna Cabeca
Estados Unidos
Alrededor de 2 años usando la aplicación
Loop Solutions Inc respondió 20 de junio de 2022

Thank you team Dr. Anna Cabeca!

13 de julio de 2022

Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.

Beauty Food
Australia
Alrededor de 2 años usando la aplicación
Loop Solutions Inc respondió 13 de julio de 2022

Hey there!

Thanks for choosing us over a legacy app. Thanks for the recommendation.
Secret behind our seamless migration- We have perfected that art.
Please feel free to get in touch for any sort of assistance.

Thanks,
Team Loop

17 de febrero de 2023

Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.

@drinkboxt
Estados Unidos
Alrededor de 2 años usando la aplicación
Loop Solutions Inc respondió 17 de febrero de 2023

Thank you for this amazing review, Team drinkboxt!
We are so happy that you chose us as your subscription partner after your migration to Shopify :)

Super excited to work together and help you with anything subscriptions-related

Thanks,
Abel & Team Loop

16 de enero de 2023

This app is so easy and convenient to use I'd recommend it to anybody.

There is everything you could only with for being a subscription business, and guys keep adding more.

Also, I've had the best possible customer experience I could imagine.

MEL Science
Estados Unidos
Alrededor de 2 años usando la aplicación
Loop Solutions Inc respondió 16 de enero de 2023

Thank you for this great review, Team MEL Science.
More subscriptions power to you 💪 🚀

Thanks,
Team Loop

23 de julio de 2022

We wanted to add a subscription option on our site that did not cost a fortune like some other apps we considered. The Loop was the perfect fit for our needs. Plus, when our custom code didn't allow for an automated install, the loop team actually reached out to us to get it installed properly. They did all the heavy lifting and tested it to make sure it worked properly. They even pointed out an option fix to be added to our cart that they noticed. Highly recommend!

Hummingbird Candle Co.
Estados Unidos
Alrededor de 2 años usando la aplicación
Loop Solutions Inc respondió 23 de julio de 2022

Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else.

Thanks,
Team Loop

5 de noviembre de 2021

I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.

Designs by Emily
Estados Unidos
Alrededor de 2 años usando la aplicación
Loop Solutions Inc respondió 8 de julio de 2022

Thank you for this amazing review!

We are glad that we were able to resolve all your queries.
Our customer support is our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

7 de febrero de 2022

Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!

BuyNebraska.com
Estados Unidos
Casi 2 años usando la aplicación
Loop Solutions Inc respondió 2 de julio de 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

2 de mayo de 2022

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.

Indiecords.co
Estados Unidos
Más de 1 año usando la aplicación
Loop Solutions Inc respondió 20 de junio de 2022

Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app.

We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop