Reseñas (391)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de julio de 2022

Uncommonly fabulous customer service! I really appreciated how easy it was to get an appointment for a live chat with Loop's help desk. Setting up my subscription boxes was quick and painless even with all the different options I requested. Loop had already thought of everything.

Elemental Vibe
Estados Unidos
10 meses usando la aplicación
Loop Solutions Inc respondió 20 de julio de 2022

Thank you for this amazing review! We are glad that you liked our support!
We have designed our product in such a way that setting up subscription boxes is quick and easy.

Thanks,
Team Loop and Abel

11 de enero de 2023

Thus far Loop has been very attentive to improvements and changes needed to suit our specific type of subscription. Support is vital to the success of a long term subscription and this team knocks it out of the park.

Catholic Productions
Estados Unidos
9 meses usando la aplicación
Loop Solutions Inc respondió 12 de enero de 2023

Thank you for this amazing review, Team Catholic Productions!

💯agree that support is vital to the success of long term subscriptions. That's why we are not just another app, but we are your subscriptions growth partner

Thanks,
Team Loop

21 de noviembre de 2023

Exceptional support! I encountered a layout issue, and the team promptly connected to my store and efficiently implemented the necessary adjustments on their own. I would highly recommend their services!

REVIVE
Reino Unido
9 meses usando la aplicación
Loop Solutions Inc respondió 23 de noviembre de 2023

Thank you for the kind words and shout-out, Team Revive 🙂

Happy to help you with your issue :) Always a message away if you need help with anything else during BF/CM or even after that 😇

Best wishes for BF/CM 🚀

Cheers,
Team Loop

Fecha de modificación: 31 de enero de 2024

Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!

DPGBOOKSTORE.COM. Today's Bestsellers.
Estados Unidos
9 meses usando la aplicación
Loop Solutions Inc respondió 26 de diciembre de 2023

Hi DPG Bookstore, We greatly appreciate your time and effort in providing a rating for our App on the Shopify App listing page.
As a merchant-centric startup, we strive to offer a 5-star and beyond customer experience
Your feedback is invaluable to us, and we'd be really grateful if you could share your insights and suggestions on how we can improve our app and support to earn that 5-star rating.
If you are open to discussing this further or have specific areas you'd like to address, I will be more than happy to arrange a call.

Here's to great times together! 🥂
Team Loop

8 de enero de 2022

The subscription app is a breeze and a huge plus for my store! The customer service is spot on and they are sooooo helpful and QUICK to reply to any issues or questions. If you don't have this app, I highly suggest it!

Twinkletoes Glitter and More
Estados Unidos
9 meses usando la aplicación
Loop Solutions Inc respondió 2 de julio de 2022

Thank you for the kind words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

3 de octubre de 2021

Excellent customer service and easy-to-use app for people with minimal tech background. I am looking forward to continued collaboration!

wordmorphed
Estados Unidos
8 meses usando la aplicación
Loop Solutions Inc respondió 8 de julio de 2022

Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority.
Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

20 de septiembre de 2021

One of the best subscription services out there! Easy to set up and the developers are quick to help in integration. I am impressed and will continue to use this product on my store for years to come. Cheers

PET FOOD DIRECT CANADA
Canadá
8 meses usando la aplicación
Loop Solutions Inc respondió 8 de julio de 2022

Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

We look forward to our association!

Thanks,
Team Loop

2 de noviembre de 2023

Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.

TBCF
Estados Unidos
8 meses usando la aplicación
Loop Solutions Inc respondió 4 de noviembre de 2023

Thank you for the kind words and shout-out, Team Better Coffee Filters :)

We are very excited that you chose us as your subscriptions growth partner 💪
Happy to have helped you with widget installation. Always a message away for any type of assistance 😇

Cheers,
Atul and Team Loop

25 de febrero de 2022

Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.

XTRAGPS
Canadá
8 meses usando la aplicación
Loop Solutions Inc respondió 27 de junio de 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!

Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

Fecha de modificación: 15 de junio de 2023

Amazing team that will help you grow your business! They were always responsive when I need them and very professional

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Review update - June 6th 2023,

I am absolutely thrilled with the incredible assistance I received from the Loop team. I can honestly say that I have never experienced such remarkable support from any other company before. From the moment I reached out to them, they went above and beyond to help me with my website.

My customers had been reporting that the subscription button was missing since the beginning, and initially, I didn't realize that I hadn't enabled it. Upon further investigation, I discovered that my custom theme was causing the button to not appear due to coding issues. This is where Loop came to my rescue.

Their support was exceptional, as they provided prompt and helpful responses over email and even connected with my website to identify the problem and find a solution. Despite facing challenges with customizing the theme, the previous company I consulted claimed it couldn't be done. However, the Loop team never gave up on me. They continued to work diligently and customized a code specifically for my website, ensuring that the subscription button would function flawlessly for my valued customers.

Their dedication was truly unwavering, and they persisted until the task was completed successfully. I cannot express enough gratitude for the outstanding support I received from Loop. They have set a new standard for customer service, and I am incredibly grateful for their unwavering commitment.

The Mister Brewer
Canadá
8 meses usando la aplicación
Loop Solutions Inc respondió 25 de diciembre de 2022

Thank you for this amazing review, Team The Mister Brewer. That's why we work so hard behind the scenes 👉 To help you grow your business.

Feel free to ping us whenever you need any help.

Thanks,
Team Loop