Reseñas (391)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de enero de 2023

Set up was straightforward and their support guided me through the small issue I had promptly. Can't recommend enough!

Slam Fuel
Estados Unidos
4 días usando la aplicación
Loop Solutions Inc respondió 1 de febrero de 2023

Thank you for this amazing review, Team Slam Fuel!
More subscriptions power to you 🚀💪

Thanks,
Team Loop

3 de mayo de 2022

Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.

LOONAWELL
Suiza
4 días usando la aplicación
Loop Solutions Inc respondió 18 de junio de 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. Our app works with Markets and businesses can easily enable subscriptions for different geographies.

We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

1 de marzo de 2022

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!

Les Savoureux
Canadá
3 días usando la aplicación
Loop Solutions Inc respondió 25 de junio de 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

12 de octubre de 2023

I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical issues with my Shopify theme and he figured it out and helped me the same day. The communication was quick therefore I didn't waste any time waiting for the implementation. Definitely recommending Loop!!! :)

LE NUAGE
Estados Unidos
3 días usando la aplicación
Loop Solutions Inc respondió 13 de octubre de 2023

Thank you for the kind words and shout-out, Team Le NUAGE :)

Yeah we have used Polaris to design our app- That's why it looks nice 😊
More updates in design coming soon 💪

We are very happy that you decided to start your subscriptions journey with us 🚀
We are always a message away for any sort of assistance :)

Cheers,
Manan & Team Loop

27 de marzo de 2024

Excellent response and service!!!

Septième
Suecia
1 día usando la aplicación
Loop Solutions Inc respondió 29 de abril de 2024

Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!

Cheers,
Team Loop

12 de octubre de 2023

So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.

datebettersnacks
Estados Unidos
2 días usando la aplicación
Loop Solutions Inc respondió 14 de octubre de 2023

Thank you for the kind words and the shout-out, Team datebettersnacks :)

We are so happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with you all for future subscription growth and retention campaigns 💪

Cheers,
Team Loop

24 de abril de 2023

The product was not worth the price and the customer service was unsatisfactory. I experienced an issue and was advised to fix it on my own without much assistance or support from the customer service team. The app is also overpriced.

TextGPT
Estados Unidos
2 días usando la aplicación
Loop Solutions Inc respondió 24 de abril de 2023

Hi Team TextGPT,

Sorry to hear about your experience. We take our product and customer service pretty seriously. Please let us know your concern at support@loopwork.co- We would love to fix your issue.

We are sorry to say that we can't give you access to our APIs in the free plan.

As far as the concern about our pricing, we received your feedback. For full transparency, we charge the lowest transaction fees in the Shopify app ecosystem amongst Shopify apps.

Our plans are suitably set for growth and Enterprise brands after getting feedback from the DTC community.

Thanks,
Abel and Team Loop

9 de diciembre de 2021

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

ESSENCE OF NATURE LLC
Estados Unidos
2 días usando la aplicación
Loop Solutions Inc respondió 6 de julio de 2022

Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

14 de diciembre de 2022

Very helpful - step by step service to help me get all set up. Would definitely recommend their service.

Thanks

Henry's Coffee Company
Reino Unido
1 día usando la aplicación
Loop Solutions Inc respondió 14 de diciembre de 2022

Thank you for this review! We are happy that you liked our support.

More coffee subscribers growth to you!

Thanks,
Team Loop

12 de mayo de 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Gotta Go Grass
Estados Unidos
Alrededor de 24 horas usando la aplicación
Loop Solutions Inc respondió 18 de junio de 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop