Reseñas (391)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
25 de septiembre de 2021

Best service, easy to install and configurable subscription app available in Shopify Store. While the app is free but its support is too responsive.

MadaLuxe Vault Test
Estados Unidos
19 minutos usando la aplicación
Loop Solutions Inc respondió 8 de julio de 2022

Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

Fecha de modificación: 1 de diciembre de 2022

Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.

Graze & Gather
Canadá
16 minutos usando la aplicación
Loop Solutions Inc respondió 29 de noviembre de 2022

Hi Graze & Gather team,

First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.

We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇

While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.

Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!

Best,
Team Loop

13 de noviembre de 2024

Pick Peanut
Reino Unido
29 días usando la aplicación
1 de agosto de 2024

Fiasco! Wine & Spirits
Estados Unidos
9 meses usando la aplicación
Loop Solutions Inc respondió 5 de agosto de 2024

Thanks a lot for the 5-star review, Team Fiasco! Wine & Spirits! :)

1 de agosto de 2024

Sküma® Water
Reino Unido
3 meses usando la aplicación
Loop Solutions Inc respondió 5 de agosto de 2024

Thanks so much for the 5-star review, Team Skuma Water! :)

25 de julio de 2024

Dirty Laundry
Reino Unido
3 meses usando la aplicación
Loop Solutions Inc respondió 2 de agosto de 2024

Thanks a lot, Team Dirty Laundry for the 5-star review! :)

Fecha de modificación: 9 de agosto de 2024

NMNBIO
Reino Unido
Alrededor de 1 año usando la aplicación
Loop Solutions Inc respondió 17 de julio de 2023

Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪

Have more ideas in the pipeline for reducing that churn rate even further 📉

Cheers,
Nihal and Team Loop

20 de diciembre de 2023

Tallow
Alemania
9 meses usando la aplicación
Loop Solutions Inc respondió 26 de diciembre de 2023

Thanks a ton for the 5 star rating, Tallow! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop

3 de abril de 2024

Myricals
Alemania
2 meses usando la aplicación
Loop Solutions Inc respondió 29 de abril de 2024

Thank you for your review, Team Myricals!

6 de diciembre de 2023

Kiddie Krate
Estados Unidos
Alrededor de 2 meses usando la aplicación
Loop Solutions Inc respondió 26 de diciembre de 2023

Thanks a ton for the rating! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop