Loop Subscriptions

I love Loop because of its responsive, clear and efficient customer service which makes my subscriptions' setup much quicker and tailored to what I need!

Very quick responses when you need support

We decided to move forward with Loop Subscriptions after an extensive evaluation of several other subscription apps on the market. Our primary motivation was Loop's comprehensive feature set combined with great reviews from other users. We were migrating from ReCharge and considered other popular options like Stay.AI, but Loop's seamless integration with our existing systems, its robust flow capabilities and on-hands support team ultimately won us over.

One of the standout features of Loop that has greatly benefitted us is the customer portal. It has empowered our customers to manage their subscriptions effortlessly, reducing the load on our support team and increasing customer satisfaction. We've had trouble creating subscription acquisition offers in the past where we can increase the subscription % for just the first offer during a certain time frame. All other apps don't have any automated way of doing this; most will require all subscriptions to also have an increased % off for all replens in those instances. Loop's flows allow for temporary "Subscribe and save 15% on first order" offers (instead of the general 10%) in a much more automated and seamless way.

The migration process to Loop was surprisingly smooth. We were concerned about potential downtime and data loss, but the Loop team guided us through every step with clear instructions and timely support. Their meticulous approach ensured a hassle-free transition with minimal disruption to our service.

Our overall experience with the Loop team has been exceptional. The support and customer success teams are highly responsive and knowledgeable, always ready to assist with any questions or issues we encounter. Their proactive approach and genuine interest in our success have made a significant positive impact on our operations. They are also always willing to find a workaround to any of our requests rather than just telling us it’s not something they can do.

Without hesitation, I would recommend other businesses to try out Loop Subscriptions. The platform is user-friendly and backed by a team that truly cares about their customers' success. Loop has not only met but exceeded our expectations, making it an indispensable tool for our subscription-based business.

I would recommend Loop. I had an issue with a payment being shown as processing for a few days and they were able to rectify everything for me.

Great experience & awesome customer service!!

We have been using Loop Subscriptions since the beginning of this year, and it has greatly simplified managing subscriptions for our veterinary practice. The interface is user-friendly, and the setup process was straightforward. Our Customer Success Manager, Nihal Baldwa, has been responsive and helpful whenever we had questions or needed any support. Overall, Loop Subscriptions has been a reliable solution for recurring payments and client management. I highly recommend it to any business looking to streamline their subscription services.

We're new to Loop and we're pleased with the customer service, especially with some advisors who have been very quick and efficient in assisting us, like Varun did today to fix issues quickly. Thank you for your patience and efficiency Varun.

We successfully migrated to Loop in Q4 2023, and the process was exceptionally easy and seamless. Since then, we have experienced accelerated growth in our subscriber base and a significant reduction in churn rate.

The native cancellation flows, reasons, and offers provided by Loop have been instrumental in addressing churn effectively.

The entire team, from the CEO/founder to customer support, has been highly responsive and supportive.

A special shoutout to Parth for his strategic advice and assistance in enhancing our functionality!

This app does exactly what we need with new features always being developed enabling us to improve our subscription business continuously. Ongoing support provided by Nihal has been extremely useful and has been a major factor in our growth. An excellent app.

We have had a great experience migrating from Bold subscriptions to Loop Subscription. The transition was seamless, and Nihal has been instrumental in making our experience great. He always goes above and beyond to solve our issues, and if something does not exist yet, he goes out of his way to implement a new segment to continuously improve our experience!