Loop Subscriptions , 196 avis

Loop was amazing with helping me migrate from a different subscription app! We were considering other apps as well but Sri at Loop helped me know that Loop is the place for me and my business! A big feature I wanted was a Dunning Flow and it comes stock in Loop! THAT IS AMAZING! We are just getting started and the experience and service has been unmatched!

I am very excited to grow my business with Loop and make magic together!

It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.

Loop delivered excellent white glove support for migrating over our thousands of subscribers for our customer build a box subscription with tiered volume discounts. Where off the shelf functionality was not available, Loop provided great service for building the custom components that we needed. Especially incredible compared to the lack of response from legacy subscription platform players.

There are nothing but great things to say about Loop. The customer service is by far the best and you really do get white-glove treatment. The migration process was seemless and we were able to bring our vision to life with Loops custom components. Thank you Loop and we look forward to seeing our subscriptions grow.

We migrated from Recharge to Loop in November 2022 as we had a few challenges with the UX and back-end from Recharge. Loop has been really good when migrating all the existing subscriptions from Recharge and setting up Loop on our website. For me the key differentiator is the service we got from Loop, we could call Loop frequently and would be dealing with the same guy (Abel Leslie) who was great. What I also really like is Loop's dashboard, the selling plan (allowing to give a higher discount on the first order and then a lower on subsequent orders), as well as the customer portal, everything is a lot more intuitive and very easy to navigate. I can highly recommend Loop and would absolutely do it again.

We migrated to Loop from another top 5 subscription service in a few days only.

The team at Loop was very kind, respectful and receptive to our demands all the way, they even went further and co-worked with devs from another third party app that handles our Customer Portal to integrate with. Wow

When we need support we usually have an answer in max 5-10 min. on average through emails, which is extremely precious in some delicate situations like a migration process.

We enjoy the fact that Loop has a clean integrated interface in Shopify and that the team improves the app regularly

Talk to them if you have questions and see by yourself, it is worth it :)

Using Loop with our custom widget design was very straightforward. I’m very glad we were able to use them to bring our subscription design to life. The Loop team was very patient with any questions our developer had and took hours out of their schedule to fix an issue we had with our theme not working with the widget. Highly recommend!

We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!

Thanks a lot. Every time I need your help, you guys always show up very quickly. Last time I was going to leave a message, but because the store hasn't released it for 6 months, I can't write. Once again thank you very much.

This app is so easy and convenient to use I'd recommend it to anybody.

There is everything you could only with for being a subscription business, and guys keep adding more.

Also, I've had the best possible customer experience I could imagine.