Loop Subscriptions

So far so great. Smooth onboarding and everyone in the CS team has been super helpful. Excited to keep using Loop!

Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.

Loop has made a significant difference for us. The app is easy to use and allows us to create personalized experiences for our customers. The self-serve portal works seamlessly on mobile, and features like smart payment recovery and personalized cancellation flows have helped us retain subscribers and recover lost revenue. We’ve also seen a boost in our LTV performance thanks to the comprehensive features the app offers.

What truly stands out is Loop’s exceptional customer service. They’ve been available 24/7, assisting with everything we need. From setting up fixed and customizable bundles to incorporating social media videos in exit surveys, Loop has consistently gone above and beyond.

Loop is more than just a tool—it’s a crucial part of our success. We highly recommend it.

Incredibly fast response time, reliable, and helpful from start to finish

Amazing support team, super responsive and always get things done for us! Game changer

Loop has very good customer service. I just logged a chat and had my problem solved at midnight, California local time. Cool! Thanks Loop!

I went through the onboarding process with Loop, and I cannot say enough good things about their team and services. Sharath and Lesle were top notch in their guidance, and the app itself is extremely sleek and user friendly. While ultimately my business did not end up needing this app, It's not easy to get real human services this good anymore. If you were on the fence about the app, I wouldn't hesitate! The customer service alone makes it worth the jump.

Our business model is consumable products and subscriptions are the bread and butter of our business. As such we've been using subscriptions apps since 2017 including Bold and Yotpo. With the limitations of both and the need to expand past the limited capabilities of each we found Loop, and it was a night a day difference. A support team that will reach out and find solutions for unique scenarios or store needs is the icing on the cake. The ability to be proactive and reach customers where they are and manage subscriptions how they should be is what makes Loop feel like it was designed specifically for your store and not a generic solution like other apps out there.

Loop Subscriptions has been an excellent partner in helping our company transition to a subscription-based model across multiple stores. The platform is effective, making it easy to manage varied pricing tiers and customer experiences across different countries. Loop's customer service is responsive and supportive, and they have been open to our feature requests to ensure the platform meets our needs.

Overall, Loop Subscriptions has empowered our company to scale efficiently while delivering a great experience to our customers.

This app has made managing subscription orders so easy and stress-free.

The customer support team is fantastic! All questions and needed help were promptly addressed. Their support resolved everything quickly!