Avis (301)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 mars 2022

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!

Les Savoureux
Canada
3 jours d’utilisation de l’application
Loop Solutions Inc a répondu 25 juin 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

24 avril 2023

The product was not worth the price and the customer service was unsatisfactory. I experienced an issue and was advised to fix it on my own without much assistance or support from the customer service team. The app is also overpriced.

TextGPT
États-Unis
2 jours d’utilisation de l’application
Loop Solutions Inc a répondu 24 avril 2023

Hi Team TextGPT,

Sorry to hear about your experience. We take our product and customer service pretty seriously. Please let us know your concern at support@loopwork.co- We would love to fix your issue.

We are sorry to say that we can't give you access to our APIs in the free plan.

As far as the concern about our pricing, we received your feedback. For full transparency, we charge the lowest transaction fees in the Shopify app ecosystem amongst Shopify apps.

Our plans are suitably set for growth and Enterprise brands after getting feedback from the DTC community.

Thanks,
Abel and Team Loop

9 décembre 2021

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

ESSENCE OF NATURE LLC
États-Unis
2 jours d’utilisation de l’application
Loop Solutions Inc a répondu 6 juillet 2022

Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

14 décembre 2022

Very helpful - step by step service to help me get all set up. Would definitely recommend their service.

Thanks

Henry's Coffee Company
Royaume-Uni
1 jour d’utilisation de l’application
Loop Solutions Inc a répondu 14 décembre 2022

Thank you for this review! We are happy that you liked our support.

More coffee subscribers growth to you!

Thanks,
Team Loop

2 avril 2023

Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.

A Team Lighting - Sound - Multimedia
États-Unis
Environ une heure d’utilisation de l’application
Loop Solutions Inc a répondu 3 avril 2023

Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀

Feel free to ping us for any new installation :)

Thanks,
Team Loop

12 mai 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Gotta Go Grass
États-Unis
Environ 24 heures d’utilisation de l’application
Loop Solutions Inc a répondu 18 juin 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

22 février 2022

So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the Loop support team and they fixed it quickly!

Twinkle Apothecary
États-Unis
Environ 24 heures d’utilisation de l’application
Loop Solutions Inc a répondu 27 juin 2022

Hey there!

Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any assistance.

Thanks,
Team Loop

20 avril 2022

I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!

Hey Honey Skin Care
États-Unis
Environ 24 heures d’utilisation de l’application
Loop Solutions Inc a répondu 20 juin 2022

Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.

We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

13 mai 2022

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

RootRadar
États-Unis
Environ 21 heures d’utilisation de l’application
Loop Solutions Inc a répondu 16 juin 2022

Hey there! Thanks for installing and trying out our subscriptions app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

10 janvier 2023

The best subscription app and unmatched excellent customer service. Very quick to respond to any questions we had. The Loop team was able to provide our business with custom features to so that we provide our csutomers with an amazing customer portal. I am so happy we made the switch and hands down I recomend Loop for your subscrption needs.

Ferosom Forte
Canada
Environ 5 heures d’utilisation de l’application
Loop Solutions Inc a répondu 12 janvier 2023

Thank you for this amazing review, Team Ferosome Forte! This made our day.

Our customer portal is 100% customizable to meet the demands of any subscription business.

Thanks,
Team Loop