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I used the app to manage subscriptions. It is easy to use. I had an issue that support team resolved immediately so my subscriptions can be effectively managed. Thank you.
Thank you for the review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
We only recently launched subscriptions, but we're pretty happy with Loop. We launched it on an older theme and got a subscription sale pretty immediately. Then we launched a new theme (IMPACT), and the subscription widget stopped functioning properly. It took about a week going back and forth with Loop support, but they were able to go in and get it functioning properly again and we're very pleased. Excited to see how introducing this to our business helps it grow.
Thank you for this review, Apex Alchemy team.
We can easily integrate with IMPACT theme now.
Feel free to ping us in case you face any issues
Wishing the best for your subscriptions growth (would love to share more ideas) 💪
Thanks,
Team Loop
I can't say enough about the Loop support team! They went above and beyond to make sure their app worked with our theme, all under a very tight deadline! You couldn't ask for better service, all on top of an app that is easy to use and customize! Thank you so much for all your help! I will definitely be using this app on all my future websites
Thank you for this amazing review, Team Exponent Canada!
Super excited to work with you on multiple websites.
More subscriptions power to you 🚀
Cheers,
Team Loop
I had a very specific case for Subscriptions that it seemed no other app was capable of performing. Our store subscriptions needed to be available for in-store pickup only and have shipping restricted. Harshit, Vivek and Surbhi were all friendly, professional and punctual with updates and responses. They resolved the issue by getting in touch with Shopify and within a couple days - I was good to go. Thank you so much to the Loop team, I would definitely recommend this app for anyone looking to start subscriptions or bundles.
Thank you for the kind words and the shout out :)
We are super happy that you chose us as your subscriptions growth partner 🚀
We pride ourselves in the experience that we provide to our customers 😊
Here is to more growth in the future 🥂
Cheers,
Harshit, Surbhi and Team Loop
My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.
Thank you for the kind words, Team Strength for Today Nutrition 🙂.
We are very happy that we were able to help you with your issue. Thanks for recommending us and choosing us your subscriptions growth partner 💪 🚀
Cheers,
Team Loop
Abel made the process of creating bundle boxes and subscriptions a breeze - helping to quickly troubleshoot all of my questions. I am so satisfied with this top notch customer service - it makes all the difference knowing there are folks who care about making customers happy as much as I do.
Thank you, Team Ohhts! This review made our day!
We are both customer obsessed and subscriber obsessed :D
So happy that you decided to choose as your subscriptions growth partner
Thanks,
Abel and Team
We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.
Thank you for your review! We pride ourselves on our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.
Hi Tinley,
After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so.
You scheduled 3 calls with us for your subscription widget issue but didn’t join any of the calls. After every call, we sent an email asking you to reschedule the call and even followed-up with you. I have updated the timeline of events on the google doc below, we have shared the same sheet with you as well.
I am really not sure what we could have done differently so you wouldn't have felt disappointed with us.
If you do want to try us again, please feel free to respond to our emails and we will be happy to power subscriptions for you.
Thanks,
Team Loop
This app was super easy to install, had everything we needed, along with excellent customer service! Piyush immediately reached out with support, was quick to respond and offer excellent suggestions. I've tried a few different subscription apps and this one is the best so far!
Thank you for the kind words!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
My experience has been lovely. Abel was patient and understanding. He was knowledgeable and helpful. I would recommend this product. Customer service was excellent.
Thank you for this review, Team Lyricsontopoflyrics! We are so happy that you loved our support.
Thanks,
Abel and Team Loop