Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 31 janvier 2024

Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!

DPGBOOKSTORE.COM. Today's Bestsellers.
États-Unis
Environ 2 mois d’utilisation de l’application
Loop Solutions Inc a répondu 26 décembre 2023

Hi DPG Bookstore, We greatly appreciate your time and effort in providing a rating for our App on the Shopify App listing page.
As a merchant-centric startup, we strive to offer a 5-star and beyond customer experience
Your feedback is invaluable to us, and we'd be really grateful if you could share your insights and suggestions on how we can improve our app and support to earn that 5-star rating.
If you are open to discussing this further or have specific areas you'd like to address, I will be more than happy to arrange a call.

Here's to great times together! 🥂
Team Loop

1 avril 2024

Fantastic app and great support ! I highly recommend

GoldUnion
France
3 mois d’utilisation de l’application
14 février 2024

Great Customer Service. Atul is awesome.

Inward Half
États-Unis
8 mois d’utilisation de l’application
Loop Solutions Inc a répondu 21 février 2024

Thank you for your wonderful feedback, Team Inward Half!

We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟

Team Loop

7 février 2024

Great app, seamless. EXCELLENT customer service.

Nutcase Nuts
Royaume-Uni
6 mois d’utilisation de l’application
Loop Solutions Inc a répondu 21 février 2024

Thank you so much for your glowing review, Team Nutcase Nuts!

We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟

Team Loop

11 janvier 2024

Nice app. The set up didn't complete automatically but their customer support were very quick and efficient at sorting the matter. I look forward to using the app for my new subscription box.

Skein Queen
Royaume-Uni
7 jours d’utilisation de l’application
Loop Solutions Inc a répondu 15 janvier 2024

Thanks for taking the time to leave a review, Team Skein Queen!

It's great to hear that our customer support team was able to quickly resolve the setup issue for you. We're excited that you're using Loop for your new subscription box venture! If you need any assistance or have questions as you move forward, don't hesitate to reach out.

Best of luck with your subscription box journey, and we're here to support you every step of the way! 🚀📦

9 avril 2024

Working great so far!

Cherry Love Coffee
Pays-Bas
Environ un mois d’utilisation de l’application
16 février 2024

Yes, happy with support. Thanks

Jimmy Hornet Magazine
Australie
28 jours d’utilisation de l’application
Loop Solutions Inc a répondu 21 février 2024

Thank you so much for your positive review, Team Jimmy Hornet Magazine!
We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟

Team Loop

12 janvier 2024

Manan on the help chat was very helpful.

Miller's Grove
États-Unis
9 mois d’utilisation de l’application
Loop Solutions Inc a répondu 15 janvier 2024

That's fantastic to hear, Team Miller's Grove! I'll be sure to pass on your kind words to Manan.

It's always our goal to provide helpful and efficient support, so knowing that Manan hit the mark is very encouraging. If you ever need more assistance or have any questions, don't hesitate to reach out to our help chat again.

We're here to ensure you have the best experience with our app! Thanks for your feedback! 😊🌟

22 novembre 2023

We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team

Protein Chefs
Canada
5 mois d’utilisation de l’application
Loop Solutions Inc a répondu 24 novembre 2023

Thank you for the kind words and shout-out, Team Protein Chefs! (during such a busy time)

This made my day :) Always here to support our merchants 😇

Cheers 🥂💪
Atul and Team Loop

28 novembre 2023

I made the switch to Loop from recharge and couldn't be happier! The migration and integration process was smooth, simple, and had me live within a couple of weeks. Loop does all the heavy lifting and makes getting started a seamless process. The platform is intuitive, much easier to use, and offers more functionality than recharge. The customer service is top notch (seriously, so awesome). I ran into a snag trying to figure something out in my theme and they jumped in and had it done within a couple of hours. Now to the best part. During the sales process they recommended that I start in the Growth Plan (less expensive) until my subscription revenue justifies upgrading to the Enterprise Plan. The team at Loop is interested in my long term success as well as a long term relationship. This is the opposite of what I experienced at recharge and I'm so happy to be partnered with an ethical company that holds high standards.

Rootless Coffee Co
États-Unis
Environ un mois d’utilisation de l’application
Loop Solutions Inc a répondu 29 novembre 2023

Thank you for the kind words and shout-out, Team Rootless Coffee 😊

This review just made our day! Such details! This makes us stronger, inspired and gives us more energy on our mission to make the most user-friendly subscriptions app for the community 💪🚀

Cheers to the start of an amazing journey together 🥂
Team Loop