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Excellent app, outstanding service from the team. Best support in quality and time from any shopify app i've used so far. Nothing but smiles here!! Shout out to Varun, he's the man! Parvesh is also awesome.
Support is phenomenal so far and the UI is great.
Thank you for the kind words! We’re thrilled to hear you’re loving the UI and our support. We’re here to keep delivering great service and helping you succeed!
- Loop Team
They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.
Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.
Loop Subscription did a great job. The service is wonderful.
YAY!!!
Thank you for the kind words! We’re so glad to hear that you’re enjoying the service. If you ever need assistance, we’re always here to help!😊
- Loop Team
I've been using Loop for over 4 months and it has been solid. It is flexible and the customer support team are diligent and knowledgable. The support from Manan has been fantastic.
Thank you for your amazing review and feedback, Team Fifth Ray! We're thrilled to hear that you've had a solid experience with Loop over the past months. If you ever need further assistance, we're here to help! :)
Very easy to setup and use. Highly recommend to anyone that is looking to build a subscription list!
We’re so glad to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!
- Loop Team
We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.
Thank you, Team Coffee Beans Delivered!
We're so happy you’re already seeing those subscription numbers climb :D
Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!
I referred a client to Loopwork but never received any commission. I reached out to Dashrath multiple times—four emails, all ignored. Unfortunately, it's been a disappointing experience so far. I’d recommend avoiding them for now. I’ll update this comment if the issue gets resolved.