Loop Subscriptions App

Loop is great. Integrates with Klaviyo really well, which is key for us. Great for “subscribe and save” subscription models. Customer support is great, some of the most helpful customer support I've probably ever received from a Shopify app.

If I were to start offering subscriptions in my business, I'm choosing Loop, no question!!

responsive support and working great!

The app is easy to use, easy to understand and the 50 free subscriptions in the start are a great way to test things out. I highly recommend this app.

Great customer service!

We've received outstanding feedback from partners and collaborators about Loop. The primary technical benefit we've quickly noticed is the impressive load time—unlike other apps, the Loop widget loads almost instantly on a product page. Additionally, Loop offers an extensive range of features, including customizable cancellation flows and advanced options for creating upsells through its comprehensive management portal.

One of the most remarkable experiences has been working with the Loop team. Their dedication and expertise shine through, making the implementation of new strategies smooth and efficient. The feedback loop with their technical team is quick and seamless.

We highly recommend Loop for its thorough, smart, and efficient software. The genuine partnership and unwavering support from the Loop team have significantly enhanced our experience, making it an invaluable asset to our operations.

I had a very unique vision of what I wanted to do and the Loop team was so helpful in making it happen! My new bundle subscription page/setup is exactly what I envisioned! Thank you so much! I highly recommend this app. :)

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

Loop is BY FAR the best subscription app on the market. The most robust, customizable and user friendly that I've seen. Also their support is phenomenal. They literally got back to me within 10 seconds of messaging them on their live chat. Manan was great.

We just migrated from Recharge and the process was super smooth and pain free, and they handled pretty much everything. It was done within 1-2 days. Their staff was very responsive and throughout it all and they held our hand every step of the way, making sure all our questions were answered. Can't recommend them enough.

Helpful

This is the first subcription app I've used, but so far, I'm quite happy with it. I was migrating from a DIY solution and the team took time to understand my particular needs and provided a significant amount of very helpful support in the lead up to migration. The migration was painless - thanks to the efforts of that particular team. Since launch, perhaps the greatest value has been provided by the Support team, and my CSM Shivam. I'm continually asking questions and, regardless of the time or day of the week, a helpful response is never more than an hour or two away (often much faster).

There are a few gaps and frustrations (thus 4 not 5 stars), but some of these relate to my particular case (using an Anchor Day, and the post purchase upselling of BYOBs) and will not be relevant for all vendors.