리뷰 (378)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 12월 1일에 편집됨

Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.

Graze & Gather
캐나다
앱 사용 기간 16분
답글 Loop Solutions Inc개 2022년 11월 29일

Hi Graze & Gather team,

First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.

We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇

While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.

Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!

Best,
Team Loop

2024년 11월 13일

Pick Peanut
영국
앱 사용 기간 29일
2024년 8월 1일

Fiasco! Wine & Spirits
미국
앱 사용 기간 9개월
답글 Loop Solutions Inc개 2024년 8월 5일

Thanks a lot for the 5-star review, Team Fiasco! Wine & Spirits! :)

2024년 8월 1일

Sküma® Water
영국
앱 사용 기간 3개월
답글 Loop Solutions Inc개 2024년 8월 5일

Thanks so much for the 5-star review, Team Skuma Water! :)

2024년 7월 25일

Dirty Laundry
영국
앱 사용 기간 3개월
답글 Loop Solutions Inc개 2024년 8월 2일

Thanks a lot, Team Dirty Laundry for the 5-star review! :)

2024년 8월 9일에 편집됨

NMNBIO
영국
앱 사용 기간 대략 1년
답글 Loop Solutions Inc개 2023년 7월 17일

Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪

Have more ideas in the pipeline for reducing that churn rate even further 📉

Cheers,
Nihal and Team Loop

2023년 12월 20일

Tallow
독일
앱 사용 기간 9개월
답글 Loop Solutions Inc개 2023년 12월 26일

Thanks a ton for the 5 star rating, Tallow! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop

2024년 4월 3일

Myricals
독일
앱 사용 기간 2개월
답글 Loop Solutions Inc개 2024년 4월 29일

Thank you for your review, Team Myricals!

2024년 1월 22일

Kiva Confections
미국
앱 사용 기간 12일
답글 Loop Solutions Inc개 2024년 1월 24일

Thank you for your review, Team Kiva Confections!

If you ever have ideas or need assistance, we're just a message away. Your success is our top priority!

Team Loop