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ROAST LAB COFFEE ROASTERS - We have just migrated our subscribers over to Loop and we're loving this app! The support from the team is amazing. They are extremely responsive to feature requests and nothing is ever too much trouble. Everything we have asked for so far has been implemented into the app. The team have also been helping us to grow our number of subscribers. We highly recommend this app and the customer service is very personal which we value as a small business.
Thank you Team Roastlab for making the switch to our app! We are glad that you were satisfied with our support.
Thanks,
Team Loop
Great app and support was good too..........................................................................................
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!
Thank you for this amazing review and kind words!
Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
This is an overall great program that continues to improve weekly. Piyush and Vivek are incredibly helpful and have spent lots of time customizing Loop Subscriptions to meet our needs. Their customer support may be the best in the industry. The subscription software itself has helped us automate our subscriptions which was turning into an arduous, daily task. I highly recommend it. Thank you to the Loop Team!
Thank you for this wonderful review, Team DVD! We are always here in case you need any assistance. We pride ourselves on excellent customer support!
Thanks,
Team Loop
If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!
Thank you team Dr. Anna Cabeca!
Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.
Hey there!
Thanks for choosing us over a legacy app. Thanks for the recommendation.
Secret behind our seamless migration- We have perfected that art.
Please feel free to get in touch for any sort of assistance.
Thanks,
Team Loop
Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.
Thank you for this amazing review, Team drinkboxt!
We are so happy that you chose us as your subscription partner after your migration to Shopify :)
Super excited to work together and help you with anything subscriptions-related
Thanks,
Abel & Team Loop
This app is so easy and convenient to use I'd recommend it to anybody.
There is everything you could only with for being a subscription business, and guys keep adding more.
Also, I've had the best possible customer experience I could imagine.
Thank you for this great review, Team MEL Science.
More subscriptions power to you 💪 🚀
Thanks,
Team Loop
We wanted to add a subscription option on our site that did not cost a fortune like some other apps we considered. The Loop was the perfect fit for our needs. Plus, when our custom code didn't allow for an automated install, the loop team actually reached out to us to get it installed properly. They did all the heavy lifting and tested it to make sure it worked properly. They even pointed out an option fix to be added to our cart that they noticed. Highly recommend!
Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop
I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.
Thank you for this amazing review!
We are glad that we were able to resolve all your queries.
Our customer support is our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop