Recenzje (378)

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15 marzec 2024

great support team!

Sirius Star Nutrition
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 18 marzec 2024

We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!

Cheers,
Team Loop

7 luty 2022

Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!

BuyNebraska.com
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 2 lipiec 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

Edytowano 1 sierpień 2024

Loop is AWESOME! It is the only app we found which combines functionality of product bundles AND subscriptions in a very user-friendly interface. We have been using the Loop $99 plan and it kind of pays for itself as 90% of our website sales go through the Loop app!

The bundles and discounts are accomplished in a 'smart' back-end way i.e. by creating custom discount codes rather than 100s of product variants. Also, HUGE shout-out to the support team. Manan, Adarsh, Varun and others are always available to answer my questions and they quickly solve simple coding and formatting issues. Well done LOOP!

NuttyHero Inc.
Kanada
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 21 luty 2024

Thank you for your amazing feedback, Team Nutty Hero!

We're thrilled that Loop is making a significant impact on your sales with its unique combination of product bundles and subscriptions. Hearing that our app and the support from Manan and the team have met your needs is fantastic. Thanks for being a part of the Loop family! 🌟

Team Loop

2 maj 2022

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.

Indiecords.co
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 20 czerwiec 2022

Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app.

We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

8 sierpień 2023

The Loop team have been AWESOME to deal with. We are new to subscriptions on our store and their customer service has been next-level. I bombarded them (and continue to now) with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly. From Zoom meetings to ensure they know how we operate to extensive emails with easy-to-follow instructions, everyone at Loop has been beyond helpful. High five to all of the Loop Crew.

BCause
Kanada
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 10 sierpień 2023

Thank you for your kind words, Team BCause 😊. We're happy to hear that you've had an awesome experience with our team.

Your shoutout for our customer service means a lot to us! We understand that starting subscriptions can be a new and exciting journey, and we're here to support you every step of the way. Don't hesitate to continue bombarding us with questions – that's what we're here for!

Loop team is always just a message away :) High five right back at you! 🙌

Cheers,
Team Loop

25 czerwiec 2022

Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great

MEL Science
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 25 czerwiec 2022

Thank you for the kind words. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

15 wrzesień 2022

We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon

Bears with Benefits
Niemcy
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 16 wrzesień 2022

Thanks for this amazing review! We are so happy that you loved our support!
Super excited to release new features for the world 🚀

Thanks,
Team Loop

23 listopad 2023

Great app, user friendly and always someone there to help!

Odeliya Probeauty
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 25 listopad 2023

Thank you for the kind words and shout-out, Team Odeliya Probeauty :)

We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇

Cheers🥂
Team Loop

11 sierpień 2021

I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!

Field Strips
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 8 lipiec 2022

Thank you for the recommendation! Such reviews keep us going!
Sending our best wishes for the success of your daughter's store!

Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

17 luty 2023

We have had a great experience with Loop. We had a specific use case and they were very helpful in working with us. Their system is quite flexible and the team has always been responsive. The portal looks great out of the box and their roadmap includes some great features we're looking to implement.

ShopMeatBox
Kanada
Ponad rok korzystania z aplikacji
Loop Solutions Inc odpowiedział(a) 17 luty 2023

Thank you for this amazing review, Team ShopMeatBox!
We are so happy that we were able to solve for your use case :)

Yes! We are shipping out practical features and creating a portal that is flexible, customizable and covers all the jobs to be done for DTC brands :D

Super excited to work together as your subscriptions partner

Thanks,
Team Loop