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I'm using the free plan and had some trouble getting the widget settings to do what it said it would do. Customer service was quick to help me fix the problem, and now my product page looks just as I want it to!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
In a word, Loop is fantastic! Compared to other subscription apps, Loop is modern, painless and very forward-thinking. Doing things that should have been no-brainers, like updating shipping costs and product prices, turned into a horrible, labor intensive, error-prone process in our previous subscription app, (one of the big 2). That forced us to find a better solution. Loop is light-years ahead of those other apps. Loop not only made our current problems disappear but they helped migrate all of our customers in a way that the customers didn't know we had switched services! Loop's attention to our migration could only be called "white glove". Their service was outstanding. Now that we aren't losing money anymore, due to the problems caused by the other subscription app, we can turn our attention to the additional features Loop offers for increasing sales, bundling products and integrating with our mail service for automatic offers based on current subscriptions. Instead of just handling a problem, which it does very well, Loop is like a tiny marketing machine. It's a subscription service app that is actually trying to help you with sales. We love it!
Thank you for this amazing review, Team Gentle Giants!
This made our day!
Wishing you lots of success and subscriptions growth in 2023 💪 🚀
Thanks,
Abel and Team Loop
Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!
Thank for your kind words and recommending Loop to others, Team La Daje. We are super excited to have you onboard with us 😊
More subscriptions power to you 🚀
Cheers,
Team Loop
Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!
Thank you for the kind words and shout-out, Team Tom Tasy AG 😇
We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :)
We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set.
Cheers,
Atul and Team Loop
We needed to switch from BOLD but wanted a seamless migration. not only was the loop team EXTREMELY quick at replying, they made the entire process a breeze, AND they helped us brainstorm ideas for making the most successful subscription service available to our customers and helped us plan out future growth strategies. 10000000/10 would recommend!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. We are 100% confident about our migration process because we follow checklists and keep our customers informed.
Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Wishing for more subscribers of your brand!
Thanks,
Team Loop
We migrated from Recharge to Loop in November 2022 as we had a few challenges with the UX and back-end from Recharge. Loop has been really good when migrating all the existing subscriptions from Recharge and setting up Loop on our website. For me the key differentiator is the service we got from Loop, we could call Loop frequently and would be dealing with the same guy (Abel Leslie) who was great. What I also really like is Loop's dashboard, the selling plan (allowing to give a higher discount on the first order and then a lower on subsequent orders), as well as the customer portal, everything is a lot more intuitive and very easy to navigate. I can highly recommend Loop and would absolutely do it again.
Thank you for this beautiful review. This made my day! This is a special one!
Would love to try your coffee one day in Australia :D
- Abel Lesle and Team Loop
I added this to give customers a subscription service that they can pay monthly. I had an issue with it at first, but the customer service was brilliant - very quick response time and they resolved the problem.
Thanks for the review!
We hope subscriptions are working well for you and your customers :)
If you have any feature request, suggestion or a concern - please feel free to write to us on email.
Thanks.
Team Loop.
We were using the Recharge subscription app for over a year and after I found Lopp Subscriptions. I gave a chance to Loop and the app is much better than Recharge. The support is very friendly and always here to help on the same day. The Customer Portal is very good with many options.
Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.
We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Really happy with the app so far! SO much better than what we were using previously (Timo). The Loop team has been stellar with their communication and help in migrating our existing subscriptions and getting set up on their app. Would highly recommend to anyone!
Thank you for this amazing review, Team Organic Body Essentials!
We are super excited to have you on board and help you in your subscriptions growth 💪🚀
Thanks,
Team Loop
Loop is a brilliant app so far and the difference with our previous solution is noticeable.
The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable.
We highly recommend Loop as a subscriptions app.
Thank you for the kind words, Team Gaia Pulses :)
Thank you for recommending us- Means the world to us. We are so happy that you decided to chose us as your subscriptions growth partner 🚀
We are always by your side in your growth journey. Happy to assist in whatever way possible. Also love your mission on sustainability, organic food.
Best wishes,
Abel and Team Loop