Avaliações (378)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
23 de outubro de 2023

Very good support by a motivated team

xactnutrition
Canadá
7 meses usando o app
Loop Solutions Inc deixou uma resposta 25 de outubro de 2023

Thank you for the kind words and shout-out, Team xactnutrition 😇

We are very happy that you chose us as your subscriptions growth partner!
Excited about future subscription acquisition and retention campaigns 🚀

Cheers,
Team Loop

17 de outubro de 2021

Rakshit Jain is very kind and has helped me tremendously he's always answering my questions on guiding me as i go through my website. Loop is great & has been there every step of the way. I feel a lot more confident and I like how accessible they are to reach very friendly.

purrfectbrew
Estados Unidos
7 meses usando o app
Loop Solutions Inc deixou uma resposta 8 de julho de 2022

Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

25 de abril de 2023

We have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful.
The customer service is very good, they helped me implement the app and they also constantly help me with any questions or doubts I have regarding the app.

Farmers on Duty
Canadá
7 meses usando o app
Loop Solutions Inc deixou uma resposta 26 de abril de 2023

Thank you for this amazing review, Team Farmers on Duty!
We are super excited that you choose us as your subscriptions growth partner 🚀

More subscriptions power to you.

Cheers,
Abel and Team Loop

20 de fevereiro de 2022

I use this app to autoship monthly product and highlight our free shipping at $100. The loop team is the best to work with and are very knowlegdge, helpful and responsive.

chakraorganics.com
Estados Unidos
7 meses usando o app
Loop Solutions Inc deixou uma resposta 27 de junho de 2022

Hey there!

Thanks so much for the kind words! This made our day!

Thanks,
Team Loop

Data de edição: 31 de janeiro de 2024

We 100% recommend them for D2C subscriptions.

Features 4.75/5
Customer support 5/5
Problem solving speed 5/5
UI 5/5

dunatura
Alemanha
7 meses usando o app
Loop Solutions Inc deixou uma resposta 20 de novembro de 2023

Thank you for the review, Team Dunatura :)

Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪

Cheers,
Team Loop

15 de junho de 2022

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

Loaded Gun Kitchen
Singapura
7 meses usando o app
Loop Solutions Inc deixou uma resposta 16 de junho de 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

31 de agosto de 2023

We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!

2Betties
Estados Unidos
7 meses usando o app
Loop Solutions Inc deixou uma resposta 4 de setembro de 2023

Thank you for this kind words and this shout out, Team 2Betties :)

Perfect start to the week 💪 🚀

That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve.

Always a message away for your support :)

Cheers,
Team Loop

18 de março de 2024

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

Elite Roasters of Atlanta
Estados Unidos
3 meses usando o app
Loop Solutions Inc deixou uma resposta 29 de abril de 2024

Thank you for your review, Team Elite Roaster of Atlanta!

We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.

Cheers,
Team Loop

9 de abril de 2024

Working great so far!

Cherry Love Coffee
Países Baixos
Aproximadamente 1 mês usando o app
Loop Solutions Inc deixou uma resposta 29 de abril de 2024

Thanks for sharing your feedback, Team Cherry Love Coffee! We're glad to hear things are going well! If you need any help or have questions, feel free to reach out.

Cheers,
Team Loop

Data de edição: 11 de março de 2024

Support is great, we were not quite ready to continue and it rebilled without us having it configured yet.

They understood the issue and refunded. Thank you

We are looking forward to using them in the future when we have figured out our offer.

Signet London
Estados Unidos
4 meses usando o app
Loop Solutions Inc deixou uma resposta 18 de março de 2024

We're glad to hear that our support team was able to assist you with your billing issue and that you received a refund. We look forward to having you use our services in the future once you've finalized your offer.

If you need any assistance or have further questions, we're here to help!

Team Loop