Avaliações (378)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de janeiro de 2023

Using Loop with our custom widget design was very straightforward. I’m very glad we were able to use them to bring our subscription design to life. The Loop team was very patient with any questions our developer had and took hours out of their schedule to fix an issue we had with our theme not working with the widget. Highly recommend!

SpaLife
Estados Unidos
2 meses usando o app
Loop Solutions Inc deixou uma resposta 12 de janeiro de 2023

Thank you, Team SpaLife! More subscriptions power to you 💪
Feel free to ping us again in case you face any other issue with the theme

Thanks,
Team Loop

Data de edição: 5 de junho de 2023

After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far.

The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step.

Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.

Orange Burps
Estados Unidos
2 meses usando o app
Loop Solutions Inc deixou uma resposta 6 de junho de 2023

Thank you for the kind words and this valuable feedback, Team Orange Burps 😊

We are very excited that you chose us as your subscriptions app 🚀
More subscriptions power to you 💪. Always here to help 😊

Cheers,
Team Loop

12 de janeiro de 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Angela Caglia Skincare
Estados Unidos
Aproximadamente 2 meses usando o app
Loop Solutions Inc deixou uma resposta 15 de janeiro de 2024

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.

Happy to have you on board! 🚀🌟

Team Loop

5 de março de 2022

Customer service it AMAZING! Super quick responses and they really try to help you. I tried multiple subscription apps and wasted countless hours for our designer inspired fragrance company Kio Fragrance and they had the absolute best features & Look. The customer portal is very easy to navigate and attractive and so is the Shopify app. Very easy to use. I love the app. Absolutely recommend.

Kio Fragrance
Estados Unidos
2 meses usando o app
Loop Solutions Inc deixou uma resposta 24 de junho de 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

26 de julho de 2023

Migrated from Bold to Loop. The team made the migration as seamless as possible, even working to recode my website with my web designer after the previous app's code was causing some trouble with the migration.

The functionality of Loop is epic - already made massive changes to the customer experience which is increasing AOV and LTV. (only been live for a month so it will be exciting to see how this progresses as I customise things further.)

The team has been so attentive and proactive in helping me improve my business, nothing like my experience with my previous app provider. To anyone who is growing a subscription-based ecom business, I'd 100% recommend Loop.

Coffeefusion
Austrália
2 meses usando o app
Loop Solutions Inc deixou uma resposta 27 de julho de 2023

Thanks a ton for your kind words, Team Coffeefusion! 🎉

We're stoked to have you as part of the Loop family and can't wait to see your subscription business soar with our app!

Making migration as smooth as butter is our goal, and we're glad we were able to get everything on track

We're thrilled that you're loving Loop features! Our goal is to be your ride-or-die support squad!

Your trust and confidence in us as subscriptions growth partner means everything :)

Cheers,
Team Loop

22 de janeiro de 2024

I've been using Loop for a couple of months now and am delighted with every aspect. The changeover from my previous subscription app was handled beautifully, the Loop team did all the heavy lifting and there was no disruption at all to subscribers. And the support team are great. They're on a par with Shopify support: fast to respond, warm and friendly + they totally know their product.

The app has been running perfectly for me, it's super easy to manage and has some nifty tools + analytics. Probably the thing I like most is the customer portal; the set out is clear and simple so that even the most tech-challenged person could find their way around.

Well done Loop, I'm so glad I found you!

Hey Happy Dog
Austrália
Aproximadamente 2 meses usando o app
Loop Solutions Inc deixou uma resposta 24 de janeiro de 2024

Thank you for your fantastic review, Team Hey Happy Dog!

Super glad to hear your switch was a breeze and you're loving the customer portal. Thank you for choosing Loop, and we look forward to supporting your continued success!🚀

Cheers 🥂,
Team Loop

7 de dezembro de 2023

Great app and service team was helpful in installing it!

Bursera
Canadá
Aproximadamente 2 meses usando o app
Loop Solutions Inc deixou uma resposta 18 de dezembro de 2023

Thank you so much for your kind words, Team Bursera! 😊

We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Cheers to a great experience together 🥂
Team Loop

11 de maio de 2023

Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!

0wastecleaning
Canadá
Aproximadamente 2 meses usando o app
Loop Solutions Inc deixou uma resposta 14 de maio de 2023

Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us.

More subscriptions power to you 🚀

Cheers,
Team Loop

27 de abril de 2022

Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)

edgewater candles
Estados Unidos
Aproximadamente 2 meses usando o app
Loop Solutions Inc deixou uma resposta 20 de junho de 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

23 de fevereiro de 2024

We made the switch from WooCommerce Subscriptions and our Wordpress site over to Shopify and Loop Subscriptions have been the right choice. A great level of customer service - quick to answer and solve any questions or problems and they made the migration super easy. I would strongly recommend!

Apostle Coffee
Reino Unido
Aproximadamente 1 mês usando o app
Loop Solutions Inc deixou uma resposta 18 de março de 2024

We're thrilled to hear that your switch to Shopify and Loop Subscriptions has been a positive experience, Team Apostle Coffee!

Thank you for your kind words about our customer service and the smooth migration process. Your strong recommendation means a lot to us, and we're here to support you as you continue to grow with Loop.

Cheers,
Team Loop