Avaliações (301)
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I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
The product was not worth the price and the customer service was unsatisfactory. I experienced an issue and was advised to fix it on my own without much assistance or support from the customer service team. The app is also overpriced.
Hi Team TextGPT,
Sorry to hear about your experience. We take our product and customer service pretty seriously. Please let us know your concern at support@loopwork.co- We would love to fix your issue.
We are sorry to say that we can't give you access to our APIs in the free plan.
As far as the concern about our pricing, we received your feedback. For full transparency, we charge the lowest transaction fees in the Shopify app ecosystem amongst Shopify apps.
Our plans are suitably set for growth and Enterprise brands after getting feedback from the DTC community.
Thanks,
Abel and Team Loop
I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.
Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Very helpful - step by step service to help me get all set up. Would definitely recommend their service.
Thanks
Thank you for this review! We are happy that you liked our support.
More coffee subscribers growth to you!
Thanks,
Team Loop
Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the Loop support team and they fixed it quickly!
Hey there!
Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any assistance.
Thanks,
Team Loop
I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!
Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.
We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.
Hey there! Thanks for installing and trying out our subscriptions app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
The best subscription app and unmatched excellent customer service. Very quick to respond to any questions we had. The Loop team was able to provide our business with custom features to so that we provide our csutomers with an amazing customer portal. I am so happy we made the switch and hands down I recomend Loop for your subscrption needs.
Thank you for this amazing review, Team Ferosome Forte! This made our day.
Our customer portal is 100% customizable to meet the demands of any subscription business.
Thanks,
Team Loop
From the first day of downloading Loop, the customer support has been excellent. Despite having a few issues within the first couple days, Loop always replied fast and solved the issues. Loop provides everything I need for my subscription-based business. Would definitely recommend this to anyone who needs to add subscriptions to their website.
Thank you for the recommendation! Such reviews keep us going!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop