Avaliações (378)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 1 de dezembro de 2022

Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.

Graze & Gather
Canadá
16 minutos usando o app
Loop Solutions Inc deixou uma resposta 29 de novembro de 2022

Hi Graze & Gather team,

First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.

We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇

While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.

Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!

Best,
Team Loop

13 de novembro de 2024

Pick Peanut
Reino Unido
29 dias usando o app
1 de agosto de 2024

Fiasco! Wine & Spirits
Estados Unidos
9 meses usando o app
Loop Solutions Inc deixou uma resposta 5 de agosto de 2024

Thanks a lot for the 5-star review, Team Fiasco! Wine & Spirits! :)

1 de agosto de 2024

Sküma® Water
Reino Unido
3 meses usando o app
Loop Solutions Inc deixou uma resposta 5 de agosto de 2024

Thanks so much for the 5-star review, Team Skuma Water! :)

25 de julho de 2024

Dirty Laundry
Reino Unido
3 meses usando o app
Loop Solutions Inc deixou uma resposta 2 de agosto de 2024

Thanks a lot, Team Dirty Laundry for the 5-star review! :)

Data de edição: 9 de agosto de 2024

NMNBIO
Reino Unido
Aproximadamente 1 ano usando o app
Loop Solutions Inc deixou uma resposta 17 de julho de 2023

Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪

Have more ideas in the pipeline for reducing that churn rate even further 📉

Cheers,
Nihal and Team Loop

20 de dezembro de 2023

Tallow
Alemanha
9 meses usando o app
Loop Solutions Inc deixou uma resposta 26 de dezembro de 2023

Thanks a ton for the 5 star rating, Tallow! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop

3 de abril de 2024

Myricals
Alemanha
2 meses usando o app
Loop Solutions Inc deixou uma resposta 29 de abril de 2024

Thank you for your review, Team Myricals!

22 de janeiro de 2024

Kiva Confections
Estados Unidos
12 dias usando o app
Loop Solutions Inc deixou uma resposta 24 de janeiro de 2024

Thank you for your review, Team Kiva Confections!

If you ever have ideas or need assistance, we're just a message away. Your success is our top priority!

Team Loop