Avaliações (375)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
10 de julho de 2024

I would recommend Loop. I had an issue with a payment being shown as processing for a few days and they were able to rectify everything for me.

Queen K Candle Co.
Estados Unidos
8 meses usando o app
Loop Solutions Inc deixou uma resposta 15 de julho de 2024

Thank you for the recommendation, Team Queen K Candle Co! We're glad to hear that the payment issue has been resolved.

Onwards and upwards together! :)

Data de edição: 7 de agosto de 2024

i had problems with the install and the team addressed them within a day and helped in the matter. they are very diligent and will make sure everything runs smoothly.

Crown Engraving
Estados Unidos
10 dias usando o app
Loop Solutions Inc deixou uma resposta 9 de agosto de 2024

Thank you for sharing your experience, Team Crown Engraving! We're glad our team could quickly resolve the installation issues for you. Your satisfaction is our top priority, and we're committed to ensuring everything runs smoothly. If you need any further assistance, we're here to help! :)

30 de junho de 2024

We successfully migrated to Loop in Q4 2023, and the process was exceptionally easy and seamless. Since then, we have experienced accelerated growth in our subscriber base and a significant reduction in churn rate.

The native cancellation flows, reasons, and offers provided by Loop have been instrumental in addressing churn effectively.

The entire team, from the CEO/founder to customer support, has been highly responsive and supportive.

A special shoutout to Parth for his strategic advice and assistance in enhancing our functionality!

NutriPaw
Reino Unido
8 meses usando o app
Loop Solutions Inc deixou uma resposta 1 de julho de 2024

Thank you for your kind words, Team NutriPaw! We're thrilled to hear about your seamless migration and growth. Our team is dedicated to your success. We look forward to continuing to support you in reducing churn and growing your subscriber base. Onwards and upwards!

4 de julho de 2024

We're new to Loop and we're pleased with the customer service, especially with some advisors who have been very quick and efficient in assisting us, like Varun did today to fix issues quickly. Thank you for your patience and efficiency Varun.

Sober Carpenter
Canadá
4 meses usando o app
Loop Solutions Inc deixou uma resposta 8 de julho de 2024

Thank you for your kind words, Team Sober Carpenter! We're glad Varun could help you quickly and efficiently. Your satisfaction is our topmost priority. Please reach out to us if you need any further assistance :)

18 de junho de 2024

We have had a great experience migrating from Bold subscriptions to Loop Subscription. The transition was seamless, and Nihal has been instrumental in making our experience great. He always goes above and beyond to solve our issues, and if something does not exist yet, he goes out of his way to implement a new segment to continuously improve our experience!

Curls Monthly
Estados Unidos
11 meses usando o app
Loop Solutions Inc deixou uma resposta 20 de junho de 2024

Thank you for your feedback, Team Curls Monthly! We're glad the migration to Loop Subscription was seamless and that Nihal has been instrumental in enhancing your experience. We appreciate your recognition of his dedication and efforts to continuously improve our service! :)

30 de setembro de 2024

Great support from Varun and the support team.

Kapsä
Singapura
21 dias usando o app
Loop Solutions Inc deixou uma resposta 8 de outubro de 2024

Thank you for the 5-star review, Team Kapsa! We’re happy our support team could assist you. Feel free to reach out if you need anything else! :)

11 de julho de 2024

Very quick responses when you need support

Cycling Frog
Estados Unidos
Aproximadamente 1 ano usando o app
Loop Solutions Inc deixou uma resposta 15 de julho de 2024

Thank you for your review, Team Cycling Frog! We strive to provide fast support and are always here to help whenever you need it. :)

29 de agosto de 2024

Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.

LABORATOIRES VINCI
França
2 meses usando o app
Loop Solutions Inc deixou uma resposta 2 de setembro de 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)

5 de setembro de 2024

Great customer service!

Patron Saint
Estados Unidos
Aproximadamente 1 mês usando o app
Loop Solutions Inc deixou uma resposta 9 de setembro de 2024

Thank you for the 5-star review, Team Patron Saint! We’re glad you're enjoying our support. Feel free to reach out if you need any assistance. :)

25 de setembro de 2024

Great service

Gummy Nutrition Lab
Canadá
Aproximadamente 1 mês usando o app
Loop Solutions Inc deixou uma resposta 30 de setembro de 2024

Thanks a lot for the 5-star review, Team Gummy Nutrition Lab! :)