評價 (377)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年4月2日

Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.

A Team Lighting - Sound - Multimedia
美國
使用應用程式 1年多
Loop Solutions Inc 已回覆 2023年4月3日

Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀

Feel free to ping us for any new installation :)

Thanks,
Team Loop

2022年12月12日

Straight-forward subscription app that delivers exactly what you need. Customer Service team (specifically Abel) was very knowledgeable and helpful. We set up a video chat to go through my set up questions and, when realizing my needs were out of Loop's subscription capabilities (I needed an upselling app), he recommended another app that would be a better fit.

Thanks Loop team!

PS Coffee
加拿大
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2022年12月13日

Thanks for this great review, PS Coffee team!
Very happy that you liked our support and glad that I was able to help you out with that upselling app.

Wishing you more growth in 2023!

Thanks,
Abel

編輯時間:2024年7月15日

Great app and the support have improved since started. They always help to ensure the widgets are in place for every update

Electron Colloidal
美國
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2023年5月14日

Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal.

We are super excited that you decided to go with us over other apps 😊

More subscriptions power to you 🚀

Cheers,
Team Loop

2023年10月17日

Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone.

This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.

Dream Recovery
美國
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2023年10月19日

Thank you for the kind words and shout-out, Team Dream Recovery!

This review made our week 🚀

We are so happy that you chose us as your subscriptions growth partner 💪

Feel free to ping us anytime with your questions :)

Cheers,
Team Loop

2022年9月21日

Very helpful customer support, easy to set up different selling plans, would be great to have some additional features like when a customer has different frequencies that overlap, it is lumped as one order rather than two separate orders

Humanery
英國
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2022年9月23日

Thanks for this amazing review! Sounds like an interesting feature request. We have passed your feedback to your product team.

Please feel free to ping us if you need help with anything else

Thanks,
Team Loop

2021年8月29日

I decided to use this app for my dog treats! so far so good, customer service was spot on, they answered my questions in a timely manner and gave me some feedback :)

The Modern Pup
美國
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2021年9月15日

Thanks for the review :)

Subscriptions / repeat orders makes a lot of sense for your business.

Please write to us if you have any concerns or feature request which can improve subscription management for you or your customers.

Thanks.
Team Loop

2023年8月14日

The Loop Team continue to be fantastic for our business growth and development! Working with Loop to migrate over to Shopify was seamless and they were available at all stages to get us set up for success. The collaboration we have with our Loop account manager Nihal keeps us communicating constantly. They provide support extremely fast as well as offering solutions to increase our subscription retention and growth. Our business is THRIVING with Loop!

Eternapure
美國
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2023年8月16日

Thank you for the kind words, Team Eternapure :) This review made my day.

Very happy to be your partner in subscriptions growth. Always a message away for any doubt or discussing ideas or just talking about DTC in general.

Here's to more growth in the future 🍷 💪 🚀

Best wishes,
Nihal & Team Loop

2023年1月4日

Thanks a lot. Every time I need your help, you guys always show up very quickly. Last time I was going to leave a message, but because the store hasn't released it for 6 months, I can't write. Once again thank you very much.

thetokyocharm
日本
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2023年1月4日

Thank you for this lovely review! Wishing lots of success to you in 2023 🚀 💪

Thanks,
Team Loop

2023年11月3日

Excellent customer service, going above and beyond the call of duty. It's a brilliant app that does what it says on the tin—a straightforward interface and clean UI and UX. The widget is neat. Keep up the good work, guys!

My Store
印度
使用應用程式 12個月
Loop Solutions Inc 已回覆 2023年11月4日

Thank you for the kind words and shout-out :)

Always here to help 😇

Cheers,
Team Loop

2023年11月7日

Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you

FLAGSHIP NUTRITION™
英國
使用應用程式 12個月
Loop Solutions Inc 已回覆 2023年11月8日

Thank you for the kind words and shout-out, Team FLAGSHIP NUTRITION™ 😊

We are super excited and happy to have you onboard 💪
We truly care about our customers and D2C business owners. Always a message away for any help :)

Cheers,
Team Loop