評價 (370)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2024年1月31日

We 100% recommend them for D2C subscriptions.

Features 4.75/5
Customer support 5/5
Problem solving speed 5/5
UI 5/5

dunatura
德國
使用應用程式 7個月
Loop Solutions Inc 已回覆 2023年11月20日

Thank you for the review, Team Dunatura :)

Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪

Cheers,
Team Loop

2023年4月25日

We have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful.
The customer service is very good, they helped me implement the app and they also constantly help me with any questions or doubts I have regarding the app.

Farmers on Duty
加拿大
使用應用程式 7個月
Loop Solutions Inc 已回覆 2023年4月26日

Thank you for this amazing review, Team Farmers on Duty!
We are super excited that you choose us as your subscriptions growth partner 🚀

More subscriptions power to you.

Cheers,
Abel and Team Loop

2022年2月20日

I use this app to autoship monthly product and highlight our free shipping at $100. The loop team is the best to work with and are very knowlegdge, helpful and responsive.

chakraorganics.com
美國
使用應用程式 7個月
Loop Solutions Inc 已回覆 2022年6月27日

Hey there!

Thanks so much for the kind words! This made our day!

Thanks,
Team Loop

2024年2月29日

One of the best apps on the platform.

I have used other subscription services and I would recommend this one over the others on the customer service alone.

Miaroo
美國
使用應用程式 3個月
Loop Solutions Inc 已回覆 2024年3月18日

We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users.

Thank you for choosing us, Team Miaroo!

Cheers,
Team Loop

2022年6月15日

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

Loaded Gun Kitchen
新加坡
使用應用程式 7個月
Loop Solutions Inc 已回覆 2022年6月16日

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

2023年8月31日

We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!

2Betties
美國
使用應用程式 7個月
Loop Solutions Inc 已回覆 2023年9月4日

Thank you for this kind words and this shout out, Team 2Betties :)

Perfect start to the week 💪 🚀

That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve.

Always a message away for your support :)

Cheers,
Team Loop

2024年3月15日

great support team!

Sirius Star Nutrition
美國
使用應用程式 大約2個月
Loop Solutions Inc 已回覆 2024年3月18日

We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!

Cheers,
Team Loop

2023年5月25日

We have been using Loop Subscriptions for about 6 months, and I must say that it has significantly improved the subscription management process for my online store. With its user-friendly interface and robust features, Loop Subscriptions has helped me streamline my subscription services and enhance the overall customer experience. Here's my in-depth review of the app:

Ease of Use:
Loop Subscriptions is incredibly easy to install and set up on my Shopify store. The installation process was straightforward, and the app seamlessly integrated with my existing store theme. The intuitive user interface made it simple to navigate through the various settings and configurations, allowing me to quickly customize subscription plans and pricing.

Subscription Management:
One of the standout features of Loop Subscriptions is its comprehensive subscription management capabilities. The app provides a centralized dashboard where I can easily view and manage all my subscription orders. It enables me to modify subscription details, such as changing the delivery schedule, updating payment information, and managing inventory for subscription products. This level of control has been invaluable in providing a seamless subscription experience for my customers.

Flexible Subscription Options:
Loop Subscriptions offers a wide range of flexible subscription options to suit different business models. Whether it's a monthly, bi-monthly, or custom interval subscription, the app allows me to create and customize subscription plans based on my products' unique requirements. It also supports one-time purchases alongside subscription offerings, giving my customers the freedom to choose the purchasing option that suits them best.

Customer Retention Tools:
The app excels in its customer retention features, helping me drive customer loyalty and increase repeat purchases. Loop Subscriptions provides automated email notifications, allowing me to keep subscribers informed about upcoming deliveries, order changes, and subscription renewals. These proactive communications have significantly reduced customer confusion and improved overall satisfaction.

Integration and Analytics:
Loop Subscriptions seamlessly integrates with other Shopify apps and provides detailed analytics to track the performance of subscription products. This integration allows me to combine subscription data with my overall sales and marketing analytics, providing valuable insights into customer behavior, conversion rates, and revenue generated from subscriptions.

Customer Support:
The customer support provided by Loop Subscriptions has been exceptional. The support team was responsive, and knowledgeable, and resolved my queries promptly. They also offered helpful resources, such as video tutorials and documentation, to assist with any setup or configuration challenges.

Areas for Improvement:
While Loop Subscriptions is a fantastic app overall, there are a few areas where it could be further enhanced. The app's reporting capabilities could be more extensive, providing deeper insights into subscription performance and customer behavior. Additionally, a wider variety of pre-built subscription themes and customization options would be beneficial for merchants looking to match their store's branding more precisely.

Very happy with the app and we look forward to the continued support from Loop!

All the best

BK

thebodykitchen
英國
使用應用程式 6個月
Loop Solutions Inc 已回覆 2023年5月27日

The best feedback that we could ever receive :) Thank you Team Body Kitchen. Grateful for the kind and inspirational feedback. Will work on the areas of improvement 💪

Interesting developments / initiatives are already WIP for our analytics in our Q2/ Q3 / Q4 roadmap.

We are super excited to work with you and help you in your journey 😀

Cheers,
Team Loop

2023年7月26日

My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.

Iconic Beauty by Bryiana Dyrdek
美國
使用應用程式 6個月
Loop Solutions Inc 已回覆 2023年7月28日

Thank you for the kind words, Team Iconic Beauty :)

Welcome to the wonderful world of subscriptions! We're absolutely thrilled that you chose Loop to kickstart this exciting journey for your company!

We know starting subscriptions can be a bit daunting, but we're here to make it as smooth and enjoyable as possible for everyone.

If there's anything else you need or any new ideas you want to explore, just reach out—we're just a message away!

Here's to a fantastic growth journey together 💪🚀

Cheers,
Team Loop

2023年11月6日

Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.

The Spice Club
荷蘭
使用應用程式 6個月
Loop Solutions Inc 已回覆 2023年11月8日

Thank for the kind words and shout-out, Team Spice Club 😊

We are super happy and excited to have you on board 💪
Together we are going to take subscriptions to the next level 🚀

Cheers 🥂
Team Loop