評價 (301)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年3月9日

We needed to switch from BOLD but wanted a seamless migration. not only was the loop team EXTREMELY quick at replying, they made the entire process a breeze, AND they helped us brainstorm ideas for making the most successful subscription service available to our customers and helped us plan out future growth strategies. 10000000/10 would recommend!

My Brand Lashes
美國
使用應用程式 22天
Loop Solutions Inc 已回覆 2022年6月24日

Hey there! We are happy that you were satisfied with our support- Our utmost priority. We are 100% confident about our migration process because we follow checklists and keep our customers informed.

Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)
Wishing for more subscribers of your brand!

Thanks,
Team Loop

2022年11月10日

We migrated from Recharge to Loop in November 2022 as we had a few challenges with the UX and back-end from Recharge. Loop has been really good when migrating all the existing subscriptions from Recharge and setting up Loop on our website. For me the key differentiator is the service we got from Loop, we could call Loop frequently and would be dealing with the same guy (Abel Leslie) who was great. What I also really like is Loop's dashboard, the selling plan (allowing to give a higher discount on the first order and then a lower on subsequent orders), as well as the customer portal, everything is a lot more intuitive and very easy to navigate. I can highly recommend Loop and would absolutely do it again.

Seven Miles Coffee Roasters
澳洲
使用應用程式 21天
Loop Solutions Inc 已回覆 2022年11月10日

Thank you for this beautiful review. This made my day! This is a special one!

Would love to try your coffee one day in Australia :D

- Abel Lesle and Team Loop

2021年8月26日

I added this to give customers a subscription service that they can pay monthly. I had an issue with it at first, but the customer service was brilliant - very quick response time and they resolved the problem.

The Little Bookshop Cookham
英國
使用應用程式 20天
Loop Solutions Inc 已回覆 2021年9月15日

Thanks for the review!

We hope subscriptions are working well for you and your customers :)

If you have any feature request, suggestion or a concern - please feel free to write to us on email.

Thanks.
Team Loop.

2022年4月20日

We were using the Recharge subscription app for over a year and after I found Lopp Subscriptions. I gave a chance to Loop and the app is much better than Recharge. The support is very friendly and always here to help on the same day. The Customer Portal is very good with many options.

Pure Green
美國
使用應用程式 20天
Loop Solutions Inc 已回覆 2022年6月20日

Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.

We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

2023年1月17日

Really happy with the app so far! SO much better than what we were using previously (Timo). The Loop team has been stellar with their communication and help in migrating our existing subscriptions and getting set up on their app. Would highly recommend to anyone!

Organic Body Essentials
美國
使用應用程式 20天
Loop Solutions Inc 已回覆 2023年1月18日

Thank you for this amazing review, Team Organic Body Essentials!
We are super excited to have you on board and help you in your subscriptions growth 💪🚀

Thanks,
Team Loop

2022年5月13日

Great customer support, backend dashboard looks great! The main website widget looks fine and the team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows and always looking to improve.

thefirstrefresh
新加坡
使用應用程式 18天
Loop Solutions Inc 已回覆 2022年6月18日

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We have made a lot upgrades to the dashboard. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

2022年10月18日

Super great customer support. Super quick and extremely helpful! Any problem I’ve had has been handled . Abel has answered all my questions!

BEANS by roasters
丹麥
使用應用程式 18天
Loop Solutions Inc 已回覆 2022年10月19日

Thanks for this amazing review! We are extremely happy that you liked our support. Feel free to ping us if you have any more doubts.

Thanks,
Abel and Team Loop

2022年9月8日

very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !

Fish Hippie
美國
使用應用程式 17天
Loop Solutions Inc 已回覆 2022年9月8日

Thank you for this amazing review! We are happy that you liked our support!
Feel free to get in touch with us if you want any other assistance.

Thanks,
Team Loop

2022年3月16日

So helpful in setting up subscriptions for our store! They are quick to respond, make customizations, very kind, and answer questions the same day. Would definitely recommend!

Stackhouse Orchards
美國
使用應用程式 15天
Loop Solutions Inc 已回覆 2022年6月24日

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

2022年7月6日

app working, customer service is great. I had a problem and they helped me fix it in no time at all.

pixspace
義大利
使用應用程式 15天
Loop Solutions Inc 已回覆 2022年7月6日

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop