Loop Subscriptions

Loop Subscriptions

評價 (351)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
    344
  • 1% 的評分為 4 顆星
    5
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
    2
2022年9月13日

So far so good. Lesle, was great at helping us set up as we incurred slight technical difficulties. Great customer service

Naelle Studio
英國
使用應用程式 37分鐘
Loop Solutions Inc 已回覆 2022年9月13日

Thank you for this amazing review. Lesle is our beloved product specialist.
Feel free to reach out to us if you need help with anything else.

Thanks,
Team Loop

2021年9月25日

Best service, easy to install and configurable subscription app available in Shopify Store. While the app is free but its support is too responsive.

MadaLuxe Vault Test
美國
使用應用程式 19分鐘
Loop Solutions Inc 已回覆 2022年7月8日

Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

編輯時間：2022年12月1日

Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.

Graze & Gather
加拿大
使用應用程式 16分鐘
Loop Solutions Inc 已回覆 2022年11月29日

Hi Graze & Gather team,

First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.

We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇

While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.

Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!

Best,
Team Loop

2024年8月1日

Fiasco! Wine & Spirits
美國
使用應用程式 9個月
Loop Solutions Inc 已回覆 2024年8月5日

Thanks a lot for the 5-star review, Team Fiasco! Wine & Spirits! :)

2024年8月1日

Sküma® Water
英國
使用應用程式 3個月
Loop Solutions Inc 已回覆 2024年8月5日

Thanks so much for the 5-star review, Team Skuma Water! :)

2024年7月25日

Dirty Laundry
英國
使用應用程式 3個月
Loop Solutions Inc 已回覆 2024年8月2日

Thanks a lot, Team Dirty Laundry for the 5-star review! :)

2024年4月3日

Myricals
德國
使用應用程式 2個月
Loop Solutions Inc 已回覆 2024年4月29日

Thank you for your review, Team Myricals!

2023年12月20日

Tallow
德國
使用應用程式 9個月
Loop Solutions Inc 已回覆 2023年12月26日

Thanks a ton for the 5 star rating, Tallow! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop

2024年1月22日

Kiva Confections
美國
使用應用程式 12天
Loop Solutions Inc 已回覆 2024年1月24日

Thank you for your review, Team Kiva Confections!

If you ever have ideas or need assistance, we're just a message away. Your success is our top priority!

Team Loop

編輯時間：2024年8月9日

NMNBIO
英國
使用應用程式 大約1年
Loop Solutions Inc 已回覆 2023年7月17日

Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪

Have more ideas in the pipeline for reducing that churn rate even further 📉

Cheers,
Nihal and Team Loop

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