評論 (440)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年1月30日

Indian support team not helpful and doesnt understand basic instructions

Dr Senst Pets
德國
使用應用程式 11個月
2024年9月27日

They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.

Magic T
紐西蘭
使用應用程式 3個月
2024年10月30日

Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.

My Store
美國
使用應用程式 大約4小時
2021年9月8日

This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.

The Modern Silo
美國
使用應用程式 6天
Loop Solutions Inc 已回覆 2021年9月15日

Hi Tinley,

After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so.

You ...

2023年4月24日

The product was not worth the price and the customer service was unsatisfactory. I experienced an issue and was advised to fix it on my own without much assistance or support from the customer service team. The app is also overpriced.

TextGPT
美國
使用應用程式 2天
Loop Solutions Inc 已回覆 2023年4月24日

Hi Team TextGPT,

Sorry to hear about your experience. We take our product and customer service pretty seriously. Please let us know your concern at support@loopwork.co- We ...