Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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After researching many membership subscription apps in the Shopify app store we decided to go with Loop. App configurability and buying membership subscriptions through Shopify checkout were key features that we were looking for. Loop app came with most of the features covered out of the box. All specific features to the business were delivered by the Loop team within days after aligning features specifications. The team is very prompt with their response to our support requests and they know their business well. Would definitely recommend the app to any membership e-com out there.
Thank you for the kind words! Reviews like these make our day!
Thanks,
Team Loop
We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team
Thank you for the kind words and shout-out, Team Protein Chefs! (during such a busy time)
This made my day :) Always here to support our merchants 😇
Cheers 🥂💪
Atul and Team Loop
Exceptional communication from agent and tutorial on how to use app efficiently. I have confidence on how to navigate, add, modify, track subscriptions and more.
Hi there,
We are happy that you were satisfied with our support- Our utmost priority. We also look forward to assisting you with any kind of query.
Thanks,
Team Loop
This app was easy to install and aligned with our young company's subscription needs. Piyush and his team were also quick to answer any questions and help solve any issues. I wish every app came with such great customer service!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!
Thank you for this amazing review, Team Sono Wipes!
More subscriptions power to you 🚀💪 .
More than 200 migrations done now. So we have perfected the art of migration :D
Thanks,
Team Loop
Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.
Thank you for your kind words, Team Evereden 😊.
We love working with you!
Thank you for choosing us as your subscriptions growth partner 😇
Together, we are going to reach new heights in your subscription business🚀
Cheers,
Team Loop
Solid app. Only using it for the build-a-box feature, so I can't speak to the "regular" subscription features. But I looked at most of the available subscription apps that offer build-a-box features standard, and this one works for me so far.
More importantly, they have have been super-responsive from a support stand point. Fixing bugs I find during testing, adding small features, etc.
And for the price, it's a solid choice.
Thanks for the kind words, Team Salty Buns!
Really happy to hear you're liking the build-a-box feature and our support. If there's anything else you need, just give us a shout. We're always here to help!
Cheers,
Team Loop
Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!
Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop
One of the best apps on the platform.
I have used other subscription services and I would recommend this one over the others on the customer service alone.
We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users.
Thank you for choosing us, Team Miaroo!
Cheers,
Team Loop
Switched over to loop a few months ago and I am very happy with the app. The customer service is amazing and it is really user friendly.
That's awesome to hear, Team Bizzybcrafts! 😊
Glad you're loving Loop and finding it easy to use. Our customer service team will be over the moon to know they've been a big help. If you have any ideas, or questions, or want to chat about how we can make the app even better for you, feel free to message us anytime.
Thanks a bunch for being part of the Loop family! 🌟